Supervisor, Adult Day Program

2 months ago

Oakville, Canada Acclaim Health Full time

Acclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider - and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region.

Acclaim Health announces the availability of a Full-Time Supervisor, ADCS position to work at Patty’s Place - JIMS Suites. This position requires the individual to work Monday to Friday from 7:00am - 3:30pm including a rotation of on-call weekend coverage.

**PRIMARY FUNCTIONS**:

- Coordinates timely assessments, client admissions/registration into the overnight respite service
- Assesses and monitors client status ensuring that collaborative client-centred overnight service plans are in place and current
- Coordinates the medication reminders/assistance for clients
- Maintains ongoing communication with family caregivers and promotes linkages and referrals to appropriate community resources
- Provides leadership to staff when clients are exhibiting responsive behaviours and/or are experiencing emergencies
- Ensures overnight respite services are aligned with best practices such as age friendly, dementia care and for adults with special needs
- Ensures communication linkages between the overnight respite services and the adult day program services
- Coordinates with Supervisor and Program Coordinator a review of client needs for the adult day program
- Manages waitlist for the overnight respite service
- Manages the supervision, training, mentoring and development of direct reports
- Develops and monitors daily staff plan, ensuring adequate coverage
- Assists with and participates in special events for clients/family caregivers
- Prepares submissions for the monthly newsletter to caregivers
- Maintains accurate and confidential electronic client files
- Other duties as required

**QUALIFICATIONS & EDUCATION**:

- Diploma Community College, Gerontology, Social Services or equivalent
- Certification in CPR-Basic Rescuer Level
- Valid Ontario driver’s license, use of vehicle and insurance per the Acclaim Health policy

**EXPERIENCE & SKILLS**:

- Minimum 2 to 3 years demonstrated experience working with adults with special needs, frail senior and cognitively impaired persons and their families
- Effective verbal, written communication and interpersonal skills
- Demonstrated ability to coach and lead staff
- Knowledge and understanding of community resources and the Halton healthcare system
- Strong assessment skills
- Strong customer service skills
- Effective decision-making, problem-solving and organizational skills
- Demonstrated knowledge in quality/risk management
- Proven ability to prioritize and meet deadlines
- Proficient in Microsoft Office and AlayaCare (an asset)
- Knowledge and skilled in development of teams and staff development
- Demonstrated ability to take initiative, work independently and collaboratively as a team member

**PHYSICAL REQUIREMENTS & WORKING CONDITIONS**:
This position is an active position requiring the individual to be on site and available for rotation for the on call coverage for evenings and weekends. Individual must be able to multi-task and set priorities in order to meet the needs of the program. This position requires computer work. There can be times when concentration can be difficult due to frequent interruptions. There are periods of stress when having to meet very tight deadlines. Client/caregiver interaction is required. Required to assist with client ADL skills and transfers. May be required to wear protective clothing in certain circumstances. Travel is required when attending meetings.

**Please note - only those applicants selected for interview will be contacted.**

Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger - and our care more effective - when it includes people of equity-seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.
- **Should you require accommodation during the recruitment and selection process, please inform human resources so we can ensure your equal participation in this process**_

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- working with adults with special needs: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)
- Diploma Community College, Gerontology, Social Services (preferred)

Work Location: In person

Expected start date: 2024-11-12

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