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Bilingual Commercial Collection Specialist

4 weeks ago

Montréal, Canada Hitachi Capital Canada Corp Full time

Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, non-bank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets.
- Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.

We stand out thanks to a collaborative culture focused on the well-being of our employees, accountability and career development, open-mindedness, inclusiveness & diversity as well as positive leadership in our daily activities.

In addition, a sales team specializing in sustainable development and a community action committee allow us to make a significant social and environmental difference.

**About**:
As part of the collections team, you will ensure the health of the organization's portfolio by coordinating the collection of accounts receivable assigned to you.

**Responsibilities**:

- Collect delinquent accounts receivable;
- Make various agreements with customers to regularize files;
- Work in collaboration with various parties, such as trustees, lawyers, collection agencies, etc;
- Work in collaboration with other departments, notably the Litigation and Repossession Management team;
- Follow up on insurance claim files; participate in the recovery of losses after liquidation of assets and determine the next steps in the process (lawyers, collection agencies, etc.);
- Search for missing customers;
- Promote referral of files to our other business units when applicable (ABL, refinance);
- Any other related duties that may fall within the scope of this position.

**The profile we are looking for**:

- 3-5 years' experience in commercial collections.
- Bilingual (English and French or English and Punjabi/Other language) to be able to serve our customers in all the provinces.
- Strong problem-solving skills
- Strong interpersonal skills and ability to build effective partnerships across the organization
- Ability to manage tight deadlines, competing priorities and multiple responsibilities
- Good negotiation and problem-solving skills
- You are recognized for your good communication skills
- Good knowledge of the MS Office suite (Word, Excel and Outlook).
- Speak a third language such as Punjabi, Hindi, etc.; an asset
- Knowledge of leasing laws; an asset

**What we have to offer**:

- Permanent full-time position
- Flexible work environment with the possibility of working in the offices of:

Burlington, ON
- Laval, QC
- Montreal, QC
- Trois-Rivières, QC
- Vacation and flexible leave as soon as you start with us
- Personal spending account
- Competitive compensation plan including a bonus program
- Group retirement plan including an employer contribution
- Complete group insurance program paid in part by the company.
- Several opportunities for professional growth and access to an online training platform;
- Wellness program focused on mental, physical, financial and social health;
- Employee and family assistance program accessible at all times

We would like to thank all applicants in advance. Should you be selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada values diversity and is committed to accessibility. Should you require accommodation due to disability, please notify the Human Resources Recruiter.