National Training Specialist, Store Systems

6 months ago

Calgary, Canada Sport Chek Full time

**What you’ll do**

Embracing and driving change is critical to our success. The complexity and rate at which the retail industry is transforming has increased exponentially in recent years and we are committed to being a leader in the industry. As such we are relentlessly focused on innovating at every level of our business, investing in new technologies and products, and doubling down on the best talent to drive the company forward. It is an especially exciting time to join the Canadian Tire Family of Companies as a National Training Specialist at Canada’s premier sporting goods retailer, FGL. FGL owns the most recognizable sporting goods brands in the country including Sport Chek, Sports Experts and Atmosphere. In this role, you will be expected to:

- Design, develop, and document digital training content used within store management, back of house management teams, and retail operations programs including:

- Development of e-Learning courses, self-learning guides, job aids, and short video content for deployment on our learning management system or other assigned categories.
- Development of in-class instructor led presentations and materials in PowerPoint.
- Adjusting content and delivery to enhance learner experience and saturate training campaigns across all Sport Chek and Atmosphere stores.
- Maintain a deep understanding of store systems, cash processes, and back of house operations in a retail environment to implement processes and procedures through various training channels.
- Work closely with Central OPS stakeholders and various head office stakeholders to identify and prioritize training and development needs for assigned areas of focus.
- Validate through key stakeholders regarding effectiveness of training programs. Recommend changes as required.
- Improve employee and customer friction points by collaborating with key stakeholders to improve operating processes were applicable.

**What you bring**
- Experience working in retail with a focus on store operating systems or employee development
- Experience managing a variety of operations projects involving multiple stakeholders
- Experience creating and executing training programs with a measurable business impact
- Experience designing and created training content in a variety of tools (Photoshop, Illustrator, InDesign, Captivate, or Articulate is beneficial but not required).
- Ability to present in front of a camera, leading regional or store-wide conference calls, and ability to present in front of large teams (when applicable)
- Completion of an undergraduate degree in a related field is an asset (Business, Human Resources, Communications, etc.)

**#LI-RF1**:
**About Us**

At Sport Chek, we want to find what moves you, and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

**Accommodations

  • Line Cook

    2 months ago

    Calgary, Canada National 10 National Saloon Full time

    **ABOUT THE POSITION** National 10th is looking for experienced Line Cooks to fill out their team on a part-time or full-time permanent contract. The Line Cook is responsible for several functions including, but not limited to, producing the highest quality dishes, working efficiently, and mastering cleanliness in their environment. If you enjoy a...

  • Technical Training Specialist

    2 months ago

    Calgary, Canada CoolIT Systems Full time

    **About Coolit Systems Inc.** Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally. Recognized as one of “The Americas’ Fastest Growing Companies 2023” by...

  • Training Specialist

    2 months ago

    Calgary, Canada Paladin Airport Security Services Full time

    Training Specialist (SCTR) We are currently recruiting a **Screening Contractor Training Representative (SCTR) for Calgary International Airport.** The **Screening Contractor Training Representative (SCTR)** is primarily responsible for the training of Screening Officers in accordance with our training program requirements and guidelines, including various...

  • System Specialist

    2 weeks ago

    Calgary, Canada Quorum Software Full time

    **System Specialist** **Location: Calgary, Alberta, Canada** **Model of Work: onsite** Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Quorum Software is the world's largest...

  • IT Service Desk Specialist

    3 months ago

    Calgary, Canada First National Financial Full time

    Working together to be our best! We are hiring an IT Service Desk Specialist, IT! **Reporting To**: Supervisor, IT Service Desk **Full-Time/Part - Time**: Full-time **Posting Date**: October 3, 2024 **Closing Date**: October 17, 2024 **Hours of Work**: 8:30 a.m. - 5:00 p.m. **Grade**: 4.4 **Office Location**: Calgary, AB **What we offer**: Highly competitive...

  • Training Specialist

    1 month ago

    Calgary, Canada H2 Safety Full time

    **About the Company**: Celebrating our 20th anniversary in 2024, H2Safety Services Inc. is the largest Emergency Response Management provider in Canada. Equipped with decades of experience, our team of industry leading experts deliver comprehensive, tailored Emergency Management, Health, Safety, and Environment (HSE), Emergency Response Training, and...

  • Store Manager

    6 months ago

    Calgary, Canada Women in Need Society Full time

    The Store Manager will help to advance the organization’s strategic goals by embracing the mission, vision, and values of WINS. Reporting to the District Manager, Retail Operations, the Store Manager-in-Training is responsible for the effective and profitable operation of a WINS thrift store. This position is responsible for the overall operations of a...

  • Store Manager in Training

    7 months ago

    Calgary, Canada ALDO Group Full time

    **Store Manager in Training - Join the ALDO Team** - Are you prepared to embark on a journey to become a leader in the world of footwear and fashion? If you're curious about what it takes to be a part of a phenomenal global team, let's connect. At ALDO, we thrive in a dynamic, creative, and inclusive environment. We encourage you to discover boundless...

  • Store Manager in Training

    7 months ago

    Calgary, Canada ALDO Group Full time

    **Store Manager in Training - Join the ALDO Team** - Are you prepared to embark on a journey to become a leader in the world of footwear and fashion? If you're curious about what it takes to be a part of a phenomenal global team, let's connect. At ALDO, we thrive in a dynamic, creative, and inclusive environment. We encourage you to discover boundless...

  • Professional Financial Advisor Role at National Bank

    3 weeks ago

    Calgary, Alberta, Canada National Bank Full time

    Are you passionate about helping people achieve their financial goals?National Bank is seeking a talented Banking Advisor to join our team. As a key member of our branch, you will play a vital role in providing expert advice and guidance to clients on their financial journeys.This rewarding role offers the opportunity to make a positive impact on your...

  • National Saloon Beertub Attendant and Shooter Trays

    7 months ago

    Calgary, Canada National 10 National Saloon Full time

    **ABOUT THE POSITION** National Saloon is looking for experienced beer tub and shooter tray attendants to fill out their team on a full-time seasonal contract for the duration of the Calgary Stampede. Beer tub and shooter tray attendants are responsible for several functions including, but not limited to, providing exceptional customer service to all guests...

  • National Property Specialist

    8 months ago

    Calgary, Canada Pario Engineering and Environmental Sciences LP Full time

    Company: Pario Engineering and Environmental Sciences LP National Property Specialist - Full Time (Calgary, Alberta, Canada)

  • Optical Imaging Specialist

    4 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** The Charbonneau is a partnership between the University of Calgary and Alberta Health Services, and brings together experts to integrate research and care across multiple disciplines. From understanding and preventing cancer, to transforming its detection and treatment, to improving life with and after cancer, the Charbonneau community is...

  • Systems Support Analyst

    6 days ago

    Calgary, Canada National Seating & Mobility Full time

    **Scope** **Position Reports To**: Director of IT **Role and Responsibilities / Essential Functions** **Systems Support** Troubleshoot and resolve issues escalated from Tier 1 requiring Tier 2 administrative privileges in various portals including but not limited to: - Microsoft Azure user administration - Microsoft Intune administration - Microsoft...

  • Specialist, Business Processes

    7 months ago

    Calgary, Canada Rona Inc. Full time

    **Supply Chain Position Available** **National Role for Multi-Site Distribution Centers** ***Locations to supervise and work from**: - **Boucherville, QC** - **Calgary, AB** - **Milton, ON** Are you passionate about supply chain management and thrive in a multi-site environment? We are looking for you! If you have proven experience in WMS (Warehouse...

  • System Design and Infrastructure Specialist

    2 weeks ago

    Calgary, Alberta, Canada 3001 TC USA Services Inc Full time

    OverviewIn our pursuit of excellence in energy infrastructure, TC Energy is seeking a highly skilled System Design and Infrastructure Specialist to join our team. Located in Calgary, Alberta, this role offers the opportunity to work on high-profile projects and collaborate with experienced professionals.The ideal candidate will possess a strong background in...

  • Liquor Store Clerk

    3 months ago

    Calgary, Canada Eastport Liquor Store Full time

    **Overview** We are seeking a dedicated Store Clerk to join our team. As a Store Clerk, you will play a key role in providing excellent customer service and ensuring the smooth operation of the store. **Responsibilities**: - Greet customers and assist them in finding products - Operate cash registers and handle cash transactions accurately - Maintain a...

  • Dto - Specialist Sales - Calgary

    4 months ago

    Calgary, Canada PBS Systems Full time

    As a DTO Sales Specialist you will provide training to new and existing customers on our Dealer Management Software. You will be responsible for assisting with customer training on the phone, leading up to the new software completion. The DTO Sales Specialist also assists the customer when required with new software installation training onsite in...

  • Hse Training and Competency Specialist

    7 months ago

    Calgary, Canada SAIT Polytechnic Full time

    SAIT's Safety and Community Services department is responsible for the development, support and improvement of safety and security programs at SAIT. Comprised of Health, Safety and Environment and Campus Security and Emergency Services, SCS team members are focused on supporting the goal of a safe and secure campus environment for everyone in the SAIT...

  • System Controller in Training

    3 months ago

    Calgary, Canada AESO Full time

    The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an...