Current jobs related to Technical Analyst - Montréal - Laurentian Bank

  • Technical Analyst

    4 months ago

    Montréal, Canada GIRO Full time

    **Company Description** Our specialty is optimization! And we take pride in our expertise. We harness our collective intelligence to impact people's lives by enhancing urban mobility efficiency. Our innovative software solutions and expert services in public transportation and postal operations are recognized worldwide. Working at GIRO means: - Being part...

  • Technical Service Analyst

    3 months ago

    Montréal, Canada Camp Systems International Inc. Full time

    **Overview** CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus”...

  • Technical Business Analyst

    3 months ago

    Montréal, Canada Acceo Solutions Full time

    French Version will follow - Key Responsibilities: Requirements Gathering: - Collaborate with business stakeholders to identify, elicit, and document detailed business requirements. - Translate business needs into clear and concise technical requirements and specifications. Analysis and Documentation: - Analyze and model current business processes to...

  • Iam Technical Business Analyst

    4 months ago

    Montréal, Canada Fivesky Full time

    Are you a confident and organized individual, who thrives in a fast-paced atmosphere? Do you have experience working in the Identity and Access Management space? We are hiring for a dynamic, goal-oriented individual who is excited at the idea of working on the integration of business and technical entitlements with access management controls. If this sounds...

  • Business / Technical Analyst

    4 months ago

    Montréal, Canada Nurun Full time

    **Company Description**: Who we are We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same...

  • Technical Analyst(Point of Sales)

    3 months ago

    Montréal, Canada Jesta I.S. Full time

    Jesta I.S. is a leading supplier of ERP software to the apparel, footwear, and soft goods industries. Our client base includes many recognizable brands spanning the globe and continues to grow. We are presently looking for a POS Technical Analyst to join our team. As a member of our organization, you will enjoy access to industry professionals in an...

  • Technical Analyst(Point of Sales) Analyste

    3 months ago

    Montréal, Canada Jesta I.S. Full time

    Jesta I.S. is a leading supplier of ERP software to the apparel, footwear, and soft goods industries. Our client base includes many recognizable brands spanning the globe and continues to grow. We are presently looking for a POS Technical Analyst to join our team. As a member of our organization, you will enjoy access to industry professionals in an...

  • Technical Analyst(Point of Sales) Analyste

    3 months ago

    Montréal, Canada Jesta I.S. Full time

    Jesta I.S. is a leading supplier of ERP software to the apparel, footwear, and soft goods industries. Our client base includes many recognizable brands spanning the globe and continues to grow. We are presently looking for a POS Technical Analyst to join our team. As a member of our organization, you will enjoy access to industry professionals in an...

  • Technical Business Analyst

    1 month ago

    Montréal, QC, Canada Nurun Full time

    **Company Description**: We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same recipe: we adapt...

  • Night Shift Technical Support Analyst/ Analyste de

    4 months ago

    Montréal, Canada Tecsys Inc. Full time

    La version française suit ci-dessous_ Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our...

  • Montreal [hybride] - Technical Business Analyst

    3 months ago

    Montréal, Canada Quanteam North America Full time

    **WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and corporations for their projects in SI transformation, technology innovation, financial engineering, and regulatory...

  • Technical Business Analyst

    4 months ago

    Montréal, Canada Nurun Full time

    **Company Description**: We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same recipe: we adapt...

  • Junior Technical WMS Analyst

    3 months ago

    Montréal, Canada Longbow Advantage Full time

    **Junior Technical WMS Analyst** - We are seeking a fresh technically trained individual in SQL & Oracle, preferably with a Bachelor's Degree in Computer/Software Engineering, or Related Degree. - Fluency in English required, while being fluent in French a big plus. - This role reports to the Director of Consulting Services and can be fully **hybrid **in the...

  • Lead Technical Business Analyst

    3 months ago

    Montréal, Canada Conch Technologies Inc. Full time

    'Job : Lead Tech Business Analyst. Location: Montreal, CA (Hybrid, 3 days onsite) Duration: 12 + Months Overview: **Role & Responsibilities**: - Partner with Technical teams to understand, elaborate requirements and if needed liaise with Line of Business, Operations partners, to bring in more clarity. - Document Functional Requirements with supporting...

  • Service Desk Analyst

    3 months ago

    Montréal, Canada Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Night Shift Technical Support Analyst

    5 days ago

    Montréal, QC, Canada Tecsys Inc. Full time

    Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the...

  • Technical Business Analyst

    3 months ago

    Montréal, Canada BrainFinance Full time

    Brain Finance is a leading financial technology company providing responsible and constructive credit solutions to consumers. We are redefining access to credit with our revolutionary technology that uses machine learning and automation capabilities to deliver better, simpler financial services to everyone **What You’ll Do**: - Gather and analyze...

  • Analyst/ Technical Writer, Stakeholder Information

    3 months ago

    Montréal, Canada Communica, a WSP Company Full time

    **About Communica, a WSP company** Communica, a WSP company is one of Canada’s largest Indigenous and stakeholder regulatory engagement consulting firms. Headquartered in Calgary, our services concentrate on four core pillars of expertise: Indigenous engagement, stakeholder engagement, communications and Stakeholder Information Management. Our work is...

  • Technical Business Analyst

    4 months ago

    Montréal, Canada Tekshapers Inc Full time

    **Role Summary**: Act as a senior Business Analyst with previous experience working in Financial Services, governance and metadata management tools. The Business Analyst will work in a team setting to gather requirements on various metadata management tools and to support governance activities related to Data Cataloging, Glossaries, Dictionaries and Data...

  • Technical Business Analyst

    3 months ago

    Montréal, Canada Caltek Solutions Inc Full time

    **Summary** - Job Title: Technical Business Analyst - Job Type: Contract - Compensation: Hourly - Location: Montreal, CA (Hybrid) - Project Duration: 12 months - Contract Renewal: Likely **Role & Responsibilities**: - Partner with Technical teams to understand, elaborate requirements and if needed liaise with Line of Business, Operations partners, to bring...

Technical Analyst

4 months ago

Montréal, Canada Laurentian Bank Full time

Part-Time remote role, weekend evening shift.

Seeing beyond numbers
**TM**
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The technical analysts of the Laurentian Bank Financial Group Anti-Fraud Centre are primarily responsible for quickly and diligently handling telephone inquiries from clients. They also triage inquiries to determine which ones to forward to the Anti-Fraud Centre for handling by its senior analysts.

The incumbent is responsible for answering telephone calls from clients; blocking debit card accounts, credit card accounts or electronic funds transfer profiles when clients are victims of fraud; forwarding relevant inquiries to the senior analysts; opening investigation files; unblocking debit card accounts, credit card accounts or electronic funds transfer profiles when clients confirm transactions, etc.

LI-Remote

LI-MLP

**Responsibilities**:
The Anti-Fraud Center is responsible for the detection and prevention of electronic and transactional card fraud. This department is also responsible for monitoring transactions related to fraudulent activities, managing accounts that have been used fraudulently, including issuing replacement cards, back billing, investigations and write-offs.

The incumbent will be called upon to:

- Answer calls regarding lost and stolen cards.
- Reassure clients when they are victims of fraud, take steps to protect accounts, open investigation files, and forward inquiries to analysts.
- Take action to replace cards and other access codes and passwords.
- Answer calls from merchants to authorize cash advances and purchases according to established standards and policies.
- Support clients in the use of automated banking machines, IVRS, and other electronic networks, while managing relevant subscriptions and changes.
- Inform clients of the Bank's policies and procedures, including the pricing policy.

**Qualifications**:

- DEC
- Two years of customer service experience

All combinations of experience and education will also be considered.

Specific Competencies
- Bilingualism*
- Autonomy
- Ability to work under pressure and meet deadlines
- Ability to work in a Windows environment and knowledge of Microsoft Office software
- "Qualifications

Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matterswith internal and external parties in both languages."

**Additional Information**:
Equity, Diversity & Inclusion

Accessibility

Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.