Workday Project Manager

4 weeks ago

Toronto, Canada Kognitiv Full time

At Rooster, we pride ourselves on providing unrivaled SaaS solutions for hiring automation, and the success of our platform is closely tied to the satisfaction of our customers. Rooster's AI-driven platform revolutionizes the interview scheduling process, simplifying and automating numerous tasks to ensure seamless operations for our clients. Beyond our state-of-the-art technology, our commitment to customer support is second to none, and all teams play a crucial role in upholding this standard.

** Please note: Project Management experience on Workday projects such as Workday implementations, Phase X, or post go-live support is required for this role.

Workday Project Managers coordinate, monitor, and lead projects from kickoff through Go-Live. This includes building strong relationships with client and internal stakeholders, driving engagement in project teams, and articulating a clear vision to achieve project goals. Project managers drive project scope and timeline, enforce accountability across project teams, and maintain proper documentation and communication to ensure a timely, successful, and smooth delivery within budget. Project Managers have a key focus on delivering impeccable customer service and streamlining internal operations.

**Responsibilities**
- Lead multiple, concurrent projects for a global customer base across different technologies (Rooster, Workday, etc). Manage the project scope, quality, resources, and timeline to ensure projects are successfully delivered to plan on time and within budget.
- Monitor and communicate project status, milestones, and overall performance to stakeholders. Own, create and maintain documentation (status reports, RAID logs, dashboards, project plans, etc) to track performance.
- Identify risks and issues within the project plan, communicate risks to stakeholders and internal management, and drive initiatives to mitigate/resolve risks within a timeline manner. Escalate performance concerns to internal management as applicable.
- Ensure Testing Phase is managed appropriately according to Kognitiv's Methodology; leverage best practices to guide formulation of Test Strategy, report on testing outcomes, and drive efficient issue identification and resolution.
- Manage, guide, motivate and facilitate collaboration for project teams. Set a clear vision, expectations, goals, and milestones for the project.
- Lead retrospectives and incorporate lessons learned into new approaches which drive projects’ success.
- Manage changes to project scope, schedule, budget, and roles & responsibilities.
- Partner with management to ensure appropriate resources and tools are assigned according to the project plan.
- Assist clients and management with the evaluation and development of project plans.
- Assist in sales engagements when applicable, including scoping projects, estimating level of effort and timeline.
- Contribute to knowledge management repository through formal and informal avenues, such as sharing documented lessons learned, Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices and knowledge sharing information to team(s) and mentoring and training junior team members.

**Qualifications**
- 2+ years of Workday Project Management experience is required.
- Experience managing global teams in a project/program management capacity.
- Ability to lead and balance multiple, concurrent clients, and projects across various industries.
- Ability to influence a wide variety of audiences and stakeholders across all levels of organizations (employees to C-Suite) to drive business outcomes.
- Experience and understanding of different development/project methodologies, such as Waterfall and Agile.
- Strong initiative and independence, needing limited oversight and direction during critical decision points or issues in the project/program.
- Impeccable customer focus and commitment to client satisfaction; proven ability to understand client needs, build relationships, and position yourself as a trusted leader.
- Excellent communication skills, both verbal and written. Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
- Experience implementing complex, practical business solutions under competing deadlines and priorities while keeping a high attention to detail.
- Ability and desire to drive process improvement and standardization throughout the company.
- PMP or equivalent certification is preferred.
- Ability to work in a fast-paced environment and to adapt to frequent change.
- Ability to meet travel requirements (

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