Account Manager, North America
3 weeks ago
Location: North America East Coast (hybrid)
- Travel: 30% - 40% required.
About ACD/Labs:
For over two decades, ACD/Labs has been supporting the scientific R&D community with software built by fellow scientists along with a team of more than 200 dedicated and passionate people, including PhD-level scientists and specialists in informatics and a wide range of chemical disciplines. Our mission is to empower scientists in their research, accelerate innovation, and help achieve faster results.
**Key Responsibilities**:
- Prepare business plans for the territory. Plan should include an opportunity map, estimates of current and future levels of spending on products and services, sales strategies, tactics and resource requirements.
- Understand the strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively.
- Proactively meet with customers throughout the territory on a regular basis to ensure customer satisfaction.
- Conduct quarterly account reviews and update the account plans on a regular basis to reflect progress and market changes.
- Understand business goals and evaluate and prioritize opportunities accordingly.
- Establish initial contacts at an executive level in potential customers, and build alignment with the right people in the political structure.
- Qualify potential opportunities early in the sales cycle and manage the pipeline to ensure that opportunities are pursued in a timely manner and revenue expectations are met.
- Provide realistic sales forecasts to management and communicate any significant changes or developments.
- Participate in regional meetings to share best practice, review performance against targets, and conduct informal training.
- Establish executive level presence in key accounts, and fully understand business issues and drivers.
- Maintain and update a list of prospects within a centralized CRM system.
- Communicate with Product Management and Development to provide field (customer) input on product features and feature prioritization requirements during product operational review meetings
- Other duties, as required.
**Required Skills & Knowledge**:
Minimum Requirements:
- Bachelor’s or Master’s degree in chemistry/Biochemistry, Biology, Life Sciences, or IT-related field.
- 2-4 years sales experience with enterprise software or related products.
- Sufficient technical and business knowledge to present a value proposition to prospects and customers.
Knowledge, Skills, and Abilities required for this Position:
- Account Planning
- Customer Management
- Prospecting
- Managing & Forecasting Sales Pipeline
- Leveraging Internal Resources
- Negotiating and Closing Sales.
If you are a self-starter with a passion for sales and a desire to work in a dynamic and collaborative environment, we encourage you to submit your resume for this position. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team of professionals.
- Inclusion and Equal Opportunity Employment_
- At ACD/Labs, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities._- Stay in-the-know about our career opportunities at ACD/Labs by joining our _
**_Talent Community_
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