Sales - Bdc/loyalty Specialist

3 weeks ago


Whitby, Canada Whitby Oshawa Honda Full time

**Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a Loyalty Specialist with Whitby Oshawa Honda**

**About Whitby Oshawa Honda**:
**We strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company. We are dedicated to providing a memorable experience for all customers as well as building long lasting relationships with our customers and co-workers.**

**As a Loyalty Specialist, a typical day might include the following**:

- **Generate business through current sales and service customer database**:

- **Assists guests in selecting a vehicle by asking questions and listening carefully to the guest's responses**:

- **Book sales appointments with our Product Advisors**:

- **Present or complete remote sales transactions if the initial dealership visit is not possible**:

- **Introduces guests to dealership operations, including the service and parts departments, to emphasize to guests the quality and efficiency of the dealerships service operations**:

- **Maintains and achieves the given target and guest satisfaction objectives set by management**:

- **Penetrate all targeted accounts and radiate sales from within client base**:

- **Emphasize product/service features and benefits, quote prices, discuss credit terms and prepare sales order forms and/or reports**:

- **Build and foster a network of referrals to create new opportunities for revenue growth**:

- **Provide financial information regarding lease and finance rates**:

- **Build and maintain ongoing awareness of new products and services, competitor activities, and other research**:

- **Performs other duties as required.**

**Qualification and Requirements**
- **Recommended 1-2 years of direct work experience in automotive sales**:

- **Direct work experience on Debt Collections/Client Retention/Remote Sales (Contact Centre) is recommended**:

- **Demonstrated ability to convert prospects while maintaining established departmental quotas.**:

- **Able to build and maintain lasting relationships with customers**:

- **Strong written, verbal and listening communication skills**:

- **Self-motivated, with high energy and an engaging level of enthusiasm**:

- **Ability to work individually and as part of a team**:

- **Possess a valid driver’s license**:

- **Valid OMVIC registration, a plus.**

**Compensation**
- **Competitive Compensation Structure**:

- **Group Benefits Plan after three months of employment**:

- **A monthly car allowance after three months of employment**

Thank you for taking the time to review this advertisement.
Please note, while all resumes will be reviewed, only those applicable for the position will be contacted for an interview.
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals._ _In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._

**Job Types**: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Whitby, ON L1N 9Z1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Contact Centre/Sales: 1 year (preferred)

Work Location: In person

Expected start date: 2025-03-31



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