Field Service Technician

3 months ago

Edson, Canada ChampionX Full time

ChampionX has an immediate need for a **Field Service Technician **at **Oil Lift Technologies** (**PCS Ferguson) located** in **Edson, Alberta.** This is your opportunity to join a growing company offering a competitive base salary and benefits.

**What’s in it For You**:

- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
- Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement
- Comprehensive benefits package that includes extended health benefits, a company matched retirement program and more

**What You Will Do**:

- Conducts field service calls as required
- Provides professional and timely service to customer concerns
- Completes field service reports
- Using technical knowledge of products and services to sell, deliver, install, and maintain company products and services by developing new prospects and accounts.
- Develops strong customer relationships.
- Represents company in a professional manner
- Knows and enforces compliance with all safety policies and procedures.
- Maintains confidentiality of all matters.
- Overnight Stay may be required
- Other duties as required
- Assist in maintaining sales with existing customer base.
- Able to work within a “Team Environment” to ensure that the customer’s expectations are fulfilled and maintained.
- Assist and liaise with resolving post-sales customer issues regarding accounts receivable, quality, product performance, sales and service.
- Gather marketplace intelligence

**Position Details**:

- Travel to customer/client sites will be required
- Working on customer sites, remote locations
- Permanent
- Full-time

**Minimum Qualifications**:

- Valid drivers license with a clean driving record
- Previous experience in the oil and gas industry
- Experience working independently in a safe and reliable manner

**Physical Demands**
- Pre-employment physical demands assessment required upon hire
- Pre-employment testing including drug & alcohol, vision, auditory, background check and physical demands assessment required upon hire
- Ability to lift up to 50 lbs.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
- Employee is required to regularly walk in customer field locations which may include inclines, uneven surfaces, and a variety of weather conditions.
- Employee is required to wear appropriate personal protective equipment including but not limited to shoes/boots, hard hats, or respirators.

**Preferred Qualifications**:

- Strong oral and written communication skills - Expresses thoughts clearly, both orally and in writing, using good grammar. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests.
- Strong organizational and time management skills, with the ability to work with mínimal supervision - Prioritizes and plans work activities; Uses time efficiently.
- Strong computer skills, including Microsoft Office suite.
- Picks up on technical things quickly; can learn new skills and knowledge is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars.

**About ChampionX**

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

**Our Commitment to Diversity and Inclusion**

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully util

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