Library Assistant V

1 month ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level N

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
As the academic commons of Western University, Western Libraries provides the library and archival expertise and infrastructure - information resources, technology, people, and spaces - required to cultivate and mobilize knowledge, and accelerate excellence in teaching, research, and scholarship Western.

**Responsibilities**:
**Qualifications**:
**Education**:

- 3 year university bachelor’s degree

**Experience**:

- 3 years experience working in an academic library or similar setting reference or informational services and demonstrating resources and services
- Experience providing customer service, issue resolution and cash handling and reconciliation

Knowledge, Skills & Abilities:

- Knowledge of Western Libraries’ procedures and policies as they relate to circulation and the Access Code for Western Libraries preferred
- Strong customer service orientation in supporting diverse users, with the ability to identify and understand information needs, library resources, and university services, and to provide appropriate solutions to meet these needs
- Excellent oral and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Ability to collaborate effectively with library staff from across Western Libraries to deliver programming and evaluate/report on methods for service development
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to interact professionally with diverse stakeholders including students, staff, faculty, community members, and library partners
- Ability to organize, prioritize, and accomplish a variety of tasks in a fast-paced environment to monitor projects and complete duties
- Ability and willingness to stay abreast of technological developments
- Ability to work independently and effectively as a member of the team to achieve department goals
- Intermediate computer skills using a variety of software, including Internet browsers, Microsoft Office Suite, content management software, and an integrated library services platform
- Working knowledge of catalogue standards for bibliographic and item records for serials and monographs
- Working knowledge of collections maintenance procedures and relevant classification systems, such as Library of Congress
- Attention to detail and accuracy to ensure seamless access to Library materials from Western Libraries and global library partners
- Strong fine motor skills to handle a variety of library materials
- Library experience including familiarity with Library of Congress classification system
- Ability to work within a flexible schedule (evening and weekend hours) to accommodate Western Libraries’ events and activities
- For staff assigned to the Music Library: the ability to read music, understanding of musical terminology in common European languages, familiarity with instruments and ensembles in both classical and popular tradition, understanding of performance conventions, and a basic understanding of musical eras and styles
- Familiarity with Western policies and guidelines preferred

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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