Accounts Receivable Collections Specialist
4 weeks ago
**Job Description**:
Reporting to Accounts Receivable Manager, the Accounts Receivable Collections Specialist is responsible for collecting payments on overdue accounts and contacting debtors to make payment arrangements. With a goal to minimize the ongoing debt, preparing monthly reporting and working with the collections module in PointClickCare.
This position will be located at our Head Office in Markham, Ontario and will have flexibility for both remote and in-office work based on our hybrid work model.
Accountabilities
- Putting in place payment plans with resident accounts that are in arrears.
- Report on collection activities on a monthly basis, identifying high risk collections.
- Identify potential assets that can be leveraged as part of the collection process from a resident.
- Maintain the incoming resident collection accounts that have been submitted as part of the collection process by the facilities.
- Build a report with facility level management at the Long-Term Care home.
- Collaborate with Accounts Receivable management, ensuring timely updates are provided on high-risk collections.
- Work with facilities to ensure there is no increase in the debt.
- Provide support for all lines, bankruptcies, assets and foreclosures as they pertain to each account.
- Ensure adherence to the Corporate Policies & Procedures as they pertain to collections.
- Leverage independent knowledge and experience on next steps pertaining to collections.
- Maintaining all correspondence via the Collections module in PointClickCare
- Preparation of monthly reports for Finance & Operational leads.
- Quarterly Training as Required
Qualifications and Experience
- Minimum 3-5 5 years of experience in a high-volume accounts receivable or collections environment required.
- A Business Administration degree or diploma would be an asset.
- Experience with provincial legislation and collections process required.
- Proficiency in MS Office products with advanced working knowledge of Excel.
- Experience using PointClickCare an asset;
- Experience within a Senior Living environment would be an asset.
What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
- Continuous mentorship, support for life-long learning and growth opportunities
- Opportunities for advancement and career growth within the organization
- A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
- Employee Family Assistance Program.
- Robust benefits package.
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of more than 100 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of more than 20,000 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
ExtendicareFinance
Hybrid
Time Type:
Full time
- When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
- If you have a passion for caring, turn it into a rewarding career with Extendicare
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.
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