Service Technician
2 weeks ago
**Role and Responsibilities**
- client to vendor communications
- technical services to dispatch communications
- technical services to supplier (tier 2) technical support
**Specific duties include**:
- On-site, remote, and phone support of our clients, province-wide, with their MFPs, mailroom equipment, other peripheral office equipment, and related software.
- Complete and submit service and warranty-related paperwork.
- Provide updates regarding timelines, progress, or recommendations to both clients and admin staff.
**Minimum Qualifications and Education Requirements**
- Must be a current Saskatchewan resident.
- Grade 12 Education or Equivalent
- Valid Saskatchewan Driver’s License
- Vehicle for city and highway travel and appropriate insurance
- Must be able to travel within Saskatchewan (overnight stays rarely required).
- Must demonstrate ability to communicate well over the phone to interpret customer issues, give directions, and answer questions.
- Working knowledge of:
- Windows OS
- Mac OS
- Microsoft Office Suite
- Microsoft Teams
- PC and Mac Network Protocols (primarily, those necessary for working within the print environment)
**Preferred Skills and Assets**
Skills
- or trade
- training related to network management, electronic or small machine maintenance or similar will be considered an asset.
**Training and Compensation**
**How To Apply**
Though we thank all applicants, only those being considered will be contacted.
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$57,500.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to Commute:
- Regina, SK (required)
Work Location: In person
Application deadline: 2021-01-22
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