Server Assistant

3 months ago

Toronto, Canada La Plume Full time

**Company Description**
Located at The Well — the city’s newest destination for living, working, shopping and dining — La Plume offers unruffled Southern French fare in Toronto’s bustling King West neighbourhood. Taking inspiration from timeless French classics with a focus on rotisserie-style cooking, La Plume’s menu of expertly crafted tartares, truffle stuffed chicken and handcrafted cocktails is a match for foodies, local residents, and the corporate crowd alike. A hot spot for weekend brunch, al fresco dining, and evening drinks, La Plume oozes charm and sophistication at every turn.

**What's in it for you?**
- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/ Clothing Reimbursement
- Monthly dining allowance for all O&B and Freehand locations
- 50% Dining Discount for all O&B and Freehand locations
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

**THE DAY to DAY**:

- Answer questions about food, beverages, wine and other restaurant functions and services when necessary
- Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Communicate with Servers and Hosts to maximize seating
- Practice a high level of floor awareness and clear/clean as required
- Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
- Monitor food quality and presentation standards
- Follow all food safety standards and systems
- Empty garbage, change linen bags and dispose of garbage and recycling
- Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
- Other duties as assigned or required
- FT/PT for AM & PM and weekend/holidays

**Qualifications**
- A Degree/ Diploma in Hospitality or equivalent considered an asset
- Smart Serve Certification a requirement
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills
- Ability to take direction and prioritize
- Strong oral communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum

**Additional Information** Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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