Shop Lead Hand Cropac Cranes

3 weeks ago

Abbotsford, Canada MEDAL HR Full time

Cropac Equipment Inc. has been dedicated to providing excellent customer service since 1977. We believe our people are our greatest asset and it’s our team that makes us the best Heavy Duty Equipment dealer across Canada. We strive to provide our customers with the highest quality equipment, exceptional service and the best parts support in the industry. As a family owned and operated company, we aim to be partners with our customers and manufacturers in order for all to succeed.

**Shop Lead Hand**

The Shop Foreman/forewoman is responsible to diagnose, repair and service all cranes + equipment with a focus on safety, timeliness, and customer satisfaction in compliance with applicable legislation. Responsible for the work of service employees in a growing shop.

Location: Abbotsford, B.C. (office / shop and travel to customer locations)

**Skill Requirements**:

- 5 years - Journeyman Heavy Duty Mechanic Red Seal
- 5 years - Prior crane mechanical experience required.
- 5 years - Prior supervision experience
- Minimum grade 12 education.
- Works Well w/Others
- Friendly/Outgoing Personality
- Exceptional hydraulic and electrical troubleshooting ability.
- Must be fluent in written and spoken English.
- Capable of meeting physical demands of heavy-duty mechanic trade.
- Excellent problem solving and time management skills.
- Valid Class 5 driver's license required - Class 3a driver’s license would be an asset.
- Forklift / Telehandler / Rigging experience an asset.
- Reliable means of transportation. With ability to travel to customer locations

**Responsibilities**:

- Supervise work of service employees as required to ensure work is completed in a professional and safe manner in compliance with WorkSafeBC.
- Audit workmanship, attitude, and safety compliance and participate in conducting performance reviews for service employees.
- Responsible for maintaining the work and job schedule under the direction of branch management.
- Provide exceptional customer support for all Cropac clients in a timely + professional manner.
- Provide daily updates on work progress.
- Provide technical support to customers and work with service team if dispatch is required.
- Maintain cleanliness of facilities and ensure a safe and positive working environment for all service employees.
- Ensure all service employees adhere to company policies and procedures.
- Ensure all service department assets are maintained, stocked, and ready for use.
- Review all technician service reports for accuracy, detail, hours worked, billing and submit for review to Operations Manager.
- Review parts & tool requisitions as requested by the service team and work with the parts department to ensure they are ordered in a timely manner.
- Responsible for adherence to and accountability as set out in the collective bargaining agreement.
- Work within the provincial governing body for safety, to ensure all equipment is compliant and documents are up to date at our facility and at all worksite locations. (WorkSafeBC)

Cropac is committed to the core values of equal employment. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based on an individual's qualifications and experience, free from discrimination or harassment due to race, ancestry, place of origin, ethnic origin, colour, citizenship, creed, gender, sexual orientation, age, marital status, family status, disability, and any other legally protected class in accordance with applicable federal, provincial, and local laws. Cropac is committed to creating and maintaining an inclusive workplace. Applicants should advise the Leadership Team if they require any type of accommodation during the recruitment process.

**Job Types**: Full-time, Permanent

**Salary**: $57.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Abbotsford, BC V3G 2H5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Leadership: 5 years (preferred)
- Crane Maintenance: 1 year (required)

Work Location: In person

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