Clinical Manager, Mental Health

3 weeks ago


Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Clinical Manager
- **DEPARTMENT**:

- Mental Health
- **CONDITIONS**:

- Full Time
- **HOURS**:

- Approximately 75.0 Bi-Weekly hours
- **SHIFTS**:

- Days
- **WAGE RANGE**:

- Scale Minimum Maximum
NONU $60.48/hr $73.31/hr

**RESPONSIBILITIES**:

- The primary role is to provide operational management and clinical leadership for the Mental Health Department at Queensway Carleton Hospital (QCH).
- This includes accountability for coordinating quality patient care, promoting and maintaining a professional practice environment, fostering a culture of continuous performance improvement, ensuring patient/staff safety, participating/leading initiatives, and managing implementation of the QCH vision, mission, values and strategic plan at the unit/program level.
- Provision of Care/Services:_
- Coordinate patient care/service with members of the health care team, patients, families, inter-departments, and community agencies.
- Ensure a safe environment for patients, staff, and visitors in accordance with health and safety legislation, through regular monitoring and prompt investigation of health and safety concerns.
- Ensure the delivery of patient care meets the standards of QCH and the College of Nurses of Ontario and other professional disciplines, where applicable.
- Leadership/Communication:_
- Develop, demonstrate, and maintain honest, open, and clear lines of communication with all members of the health care team, physicians, other departments, community groups, and agencies that promotes engagement, trust, and cooperation.
- Model positive acceptance towards change and support others to adapt to change.
- Create an environment that promotes professional practice, evidence informed practice, innovation and accountability.
- Contribute to policy and procedure development/review.
- Provide an environment that promotes continuous learning and professional development for staff and students.
- Resource Utilization/Management_
- Ensure the alignment of human, financial, and physical resources for the delivery of safe, effective, efficient care and service.
- In collaboration with the Director, develop, monitor and interpret the unit capital and operating budgets to maximize financial resources for patient care.
- Respond to, investigate, establish plans to, and follow up with arising issues, complaints, and incidents.
- Manage labour relations issues in accordance with respective college requirements, contractual obligations, and registration and license requirements.
- Provide performance evaluations and feedback to staff.
- Quality Improvment:_
- Create alignment between the improvement efforts on the unit and the strategic priorities of the hospital.
- Coordinate the implementation of quality improvement activities.
- Evaluate current practice; plan and implement change based on patient care requirements, health care trends, new technology in alignment with regional/provincial/national standards and guidelines.
- Work closely with hospital leaders, physicians, patients and staff to ensure that any quality, accreditation, patient safety or other improvement initiatives are undertaken with stakeholder input and support.

**REQUIREMENTS**:

- Bachelor of Nursing
- Registered with the College of Nurses of Ontario
- Master’s Degree in a related discipline (or in progress)
- Registered Nurses Association of Ontario (RNAO) Membership
- Minimum 3 to 5 years recent acute care experience
- Recent leadership/management experience (within the last 3 years)
- Experience with leading Quality Improvement Initiatives
- Demonstrated effective interpersonal, conflict resolution, and communication skills
- Proven facilitation, collaboration, and leadership skills
- Demonstrated information technology/systems competency

**PREFFERED**:

- Minimum 3 to 5 years recent Mental Health experience
- Experience with clinical documentation in an Electronic Health Record
- Canadian Nurses Association (CNA) Certificate in Mental Health
- Membership in Specialty related Professional Association
- Other related regional or national professional memberships/interest groups

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work env



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