Entry Level IT Support Technician

4 days ago


Vaughan, Canada SDR Distribution Services Full time

**Scope/ Overview of Position**:
Launched in 1979 as a wholesale and distribution company, SDR has transformed itself into a leader in the North American 3PL market, specializing in the fashion, footwear, accessories, and related soft goods fulfillment market niche. Well known within the industry for its attention to detail and the constant strive for perfection, SDR’s success has been supported by a top-notch Warehouse Management system (Manhattan Scale) with RF inventory control and a fully compliant EDI communication solution.

SDR hosts a clientele base in excess of 100 customers with over 1000 vendors. Our footprint is in excess of 2 million square feet throughout North America.

**About the Role**:
With ongoing support and training from our Supervisors and Managers the IT Support Technician will be responsible for maintenance, repair, service for computer systems, computer peripherals, (hardware and software) and will participate, as required, in enterprise-wide initiatives. The IT Technician will be installing and configuring SDR specific programs, diagnosing hardware / software faults, and solving hardware / software problems both in person and remotely.

**Key Responsibilities & Duties**:

- Monitor service desk tickets and resolve user issues in a timely manner.
- Assist with the installation of facility computer requirements; including but not limited to racks and cabinets, UPS devices, Computers, Printers (Laser & Label), RF Handheld devices.
- Complete and maintain required documentation including site inventories, asset inventories, installation checklists and procedural documentation.
- Installing, configuring, and upgrading operating systems, software, and hardware.
- Deploy, support, and maintain a fleet of laptops, workstations, handheld devices, label/laser printers and associated peripherals.
- Support user account creation, access, and password issues.
- Trains employees in utilizing SDR hardware and programs.
- Identifies and repairs product failures, sources and replaces parts as needed.
- Adhere to all company policies and procedures.
- Perform all job functions in a safe and healthy manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation / regulations.
- Perform other duties as assigned by Management.
- Travel between SDR facilities as required.

**Qualifications, Education and Experience Required**:

- Experienced in troubleshooting software and hardware (specifically PC’s and notebooks).
- A+ Certification is a definite asset but not required, however must be willing to obtain within the first year.
- You must currently reside in the Greater Toronto Area (work is based out of our Vaughan facility) and have a valid work permit allowing you to work for any employer in Canada.
- Provide excellent customer service and support with a focus on creating an outstanding customer experience.
- Must have a valid Ontario driver’s license with a clean abstract and **must provide own transportation** as travel between sites will be required (Paid Mileage).
- College degree in Computer studies/Information Technology or related field a definite asset (New grads welcome)
- Must have a positive attitude and willingness to learn
- Strong problem-solving, logical analytical skills, and a strong technical background.
- Strong documentation and/or technical writing skills.
- Excellent verbal and written communication skills.
- Must be comfortable working at heights operating a scissor lift. Current Working at Heights certification is an asset but not required as we can train onsite.



  • Vaughan, Canada Good To Great Solutions Full time

    We are seeking a motivated and competitive individual to join our growing Entry Level Account Manager team. The greater part of the last few years has been filled with exceeding goals, sales quotas, and expectations for our client programs, and with that success comes more opportunity. Due to our success, we’re in the process of expanding and executing a...


  • Vaughan, Canada Abstract Management Group Full time

    Are you ready to move from a BORING cubicle to something more creative? Abstract Management Group is looking for a creative, innovative, and solution-oriented individual to join our Marketing and Sales Department. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Marketing, Sales, and Brand...


  • Vaughan, Canada Abstract Management Group Full time

    Abstract Management is one of the area's leading promotional marketing firms. We are looking for motivated and innovative individuals who enjoy working in a team-oriented environment to represent our prestigious clientele. Abstract Management currently seeks a creative, hardworking Entry Level Marketing Assistant to work closely with the members of our...


  • Vaughan, Canada Isure Insurance Inc Full time

    Are you interested in building an incredible insurance career? Located in Vaughan, ON., isure is Canada’s fastest-growing digital insurance brokerage and we are hiring for a Customer Support Representative. We offer a wealth of features and technologies as offered by large leading insurance companies but with the customization of service and advice of...

  • IT Deskside Support

    2 months ago


    Vaughan, Canada City IT Full time

    At City Electric Supply, we encourage our people to ask questions, create, discover, and learn. Let's build something great together! About CES: CES is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom,...


  • Vaughan, Canada DTS IT Services Inc. Full time

    DTS IT Services is a small MSP that is looking to grow our team with trusted technology professionals. Our customer base ranges from 5-50 supported devices and we need an additional Junior or Senior technician. **Responsibilities and Role**: - Reviewing monitoring alerts - Assist with remote/onsite project work - Must be willing to learn new products and...


  • Vaughan, Canada Intercity Realty Full time

    Job Title: Sales and Marketing Coordinator - Entry Level Location: Vaughan, Ontario Position: Full Time **About Intercity Realty** Intercity Realty is a leading real estate brokerage dedicated to providing exceptional service and expertise in the property market. Our team is committed to helping clients navigate the complexities of buying, selling, and...


  • Vaughan, Canada UTG Full time

    BE MORE THAN JUST A DISPATCHER - BE A WORKLOAD PLANNER! Are you hungry for meaningful work? Do you enjoy being organized? Do you forecast ahead of time to get better results? Do you want your work to impact the big picture? You are more than just a team member to us - you are a part of our family and you are worth investing in What we need is an...


  • Vaughan, Canada Isure Insurance Inc Full time

    Are you interested in building an incredible insurance career? Located in Vaughan, ON., isure is Canada’s fastest-growing digital insurance brokerage and we are hiring for a Customer Support Representative. We offer a wealth of features and technologies as offered by large leading insurance companies but with the customization of service and advice of...

  • Office Assistant

    7 months ago


    Vaughan, Canada CAPCRETE Full time

    We are currently seeking an entry level office assistant for a full time position on our team. - Experienced in MS Office - Professionally presentable - Quick to learn new procedures and tasks. - friendly and personable - Excellent verbal and written English. - Have valid Ontario Divers License and own vehicle Duties include but are not limited to: -...


  • Vaughan, Canada Porsche Centre Vaughan Full time

    Level 2 Apprentice Technician Porsche Centre Vaughan, Vaughan, ON L4K 4V8 Your future in automotive awaits! If you're passionate about automotive, eager to learn from seasoned professionals, and committed to growing your skills, take the first step toward an exciting career as an Apprentice Technician. As an Apprentice Technician at Porsche Vaughan,...


  • Vaughan, Canada State Window Corporation Full time

    IT Service Desk Technician (Level 2) is responsible for reporting to the IT Director on all computer, technical and data related matters. Duties and responsibilities include but are not limited to the following: Education - Bachelor's Degree or Diploma in Information Technology, Computer Science, Software Engineering, Management Sciences or Business...


  • Vaughan, Canada Provident Energy Management Inc. Full time

    **ROLE**: The Meter Commissioning Technician is responsible for a wide variety of duties, including but not limited to, the inspection, commissioning, and communications troubleshooting of all metering systems for the Company. The Metering Technician is also responsible for performing scheduled preventive maintenance on Company metering...


  • Vaughan, Canada Cricket Energy Holdings Inc Full time

    **ROLE**: The Meter Service Technician is responsible for a wide variety of duties, including but not limited to, the inspection, maintenance, repair and replacement of all metering systems for the Company. The Meter Service Technician is also responsible for performing scheduled preventive maintenance on Company metering...


  • Vaughan, Canada Provident Energy Management Inc. Full time

    **ROLE**: The Meter Commissioning Technician is responsible for a wide variety of duties, including but not limited to, the inspection, commissioning, and communications troubleshooting of all metering systems for the Company. The Metering Technician is also responsible for performing scheduled preventive maintenance on Company metering...


  • Vaughan, Canada BlazeSoft Full time

    **Please Note: This role is full-time on-site in Concord, Vaughan.** **Entry Level Position.** The Financial Operations Analyst will be responsible for handling various administrative and analytical tasks related to the financial operations of the organization. This position requires a high degree of accuracy, attention to detail, multi-tasking, teamwork,...


  • Vaughan, Canada Plan Group Full time

    **Job Duties and Responsibilities** - Level II desktop support technician for the desktop operation and escalation team. - Provide direct support to all executives - Responsible for managing senior escalations, deep dive analysis of branch environment, white glove service, onsite support, project activities, and technical solution deployments. - Effectively...

  • Entry Level

    3 days ago


    Vaughan, Canada Novotel Vaughan Full time

    Reporting to the Engineering Manager, the Entry-Level/Junior Maintenance Worker has the following accountabilities: RESPONSIBILITIES - Provides general maintenance support such as painting, renovations, repairs to interior/exterior, guest rooms, public areas and service area(s), minor drywall repairs - Performs trouble shooting, reporting items of concerns...


  • Vaughan, Canada Boart Longyear Full time

    **Boart Longyear is an integrated drilling services and drilling products provider, producing, manufacturing and operating equipment for the minerals industry, with a drilling presence in water exploration, environmental sampling, energy and oil sands exploration. The Company operates in Asia Pacific, Canada, USA, South America, Europe and Africa.** **We...


  • Vaughan, Canada Armstrong Planning & Project Management Full time

    Start - immediate **Primary Duties**: - Priority is to complete figures, maps etc. in support of project deliverables including reports, letters, memorandums and presentations using autoCAD, powerpoint and adobe acrobat etc.; - Provide administration support to planners if/as needed; - Provide ongoing support in the coordination of planning...