Performance Coordinator

2 weeks ago


Calgary, Canada Alberta Health Services Full time

**Your Opportunity**:
Opportunity for 2 full-time Performance Coordinator positions. The Performance Coordinator is a key role within the Contracted Service Provider Performance Management Office (CSPMO). This position is essential in ensuring accurate and timely performance reporting by third party contracted service providers. Further, this position works directly with multiple stakeholders such as the data and reporting coordinators, finance, and clinical zone operations to streamline contracted service provider performance management, to clarify contract requirements, and identify emerging areas of risks and issues related to the delivery of patient care by the contracted service providers.

**Description**:
The position supports the delivery of effective performance management and contract monitoring solutions including: Data Analysis and Report Delivery: Monitoring, measuring, assessing, and providing quality reporting on the contract performance and quality of services from third party contracted providers. Program Area Performance Management Support: Document and compile determined key performance indicators (KPIs) and contractual obligations as a foundation for performance management, contract monitoring and reporting. Stakeholder Engagement: Working with service providers to ensure they are providing the required reporting and data in alignment with contractual requirements and working with respective provincial or service level program teams to ensure AHS receives the required clinical and operational information based on contract requirements. Continuous Improvement: Support the continuous refinement of contract monitoring and reporting framework and processes to effectively collect data and assess the contracted service provider’s compliance with outlined contract accountabilities. Issues Management: Ensuring issues and follow-up tracking by clinical/program areas; and identifying emerging issues and facilitating escalation of issues, as required.
- Classification: Coordinator
- Union: Exempt
- Unit and Program: Contracting, Procurement, and Supply Management
- Primary Location: Southport Tower
- Location Details: Eligible to work remotely within Alberta
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 25-JUL-2023
- Date Available: 04-AUG-2023
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $28.56
- Maximum Salary: $49.05
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Bachelor's degree in a health or business-related discipline.

**Additional Required Qualifications**:
**Preferred Qualifications**:
Certificate or education in supply chain management, performance management, project management, or related field. Uses strategic thinking, taking into account long-term goals assessing options and implications. Considerable experience in problem solving, concerns resolution, investigation, and negotiation. Ability to manage change and create innovative solutions for complex and diverse issues. Experience in auditing.



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