Supervisor, IT Operations

2 weeks ago


Vancouver, Canada Legal Aid BC Full time

**Location**: Vancouver, BC

**Status**:Full-time Permanent

**Affiliation**:BC General Employees Union (BCGEU)

**Salary range**:Job Class 24 ($73,425 - $84,041) *under review*

**Competition #**:B117-23

**Application Deadline**:June 23, 2023

**The Opportunity**

As **a Supervisor, IT Operations, **your primary function is to supervise, coordinate and support the IT Operations of the Information Technology department. This position assists in the design and implementation of approved information technology strategies, telecommunications services, including efficient service delivery, identifying systems opportunities, developing and overseeing the implementation of all major systems initiatives. The IT Operations Supervisor provides leadership to the Legal Aid BC IT Operations Staff.

Key accountabilities include, but aren't limited to:
**PLAN, REVIEW AND COORDINATE IT OPERATIONS**:

- Participate in the design and implementation of approved IT strategies and long-term technological plan, and annual systems plans;
- Participate in the development and recommendation of business plans and proposals for systems initiatives; provides business cases, and analyzes costs, implications and benefits;
- Ensure appropriate technologies and processes are in place to protect information security protection from viruses, spam and other;
- Maintain current awareness of emerging trends in information technology; assess applicability and cost effectiveness

**Who We Are**

Legal Aid BC (LABC) is a non-profit organization established by the Legal Services Society Act in 1979. Our mission is to provide legal information, advice, and representation services to BC's most vulnerable and marginalized citizens who lack the necessary resources to effectively access the justice system when their families, freedom, or safety are at risk. Our vision is to see BC’s legal system transformed, by the way LABC represents our clients, into one more equitable and inclusive with a mission to strengthen client-centred legal help for British Columbians experiencing barriers accessing the legal system.

At LABC, we know that our continued ability to help the people who need us is due to the hardworking individuals who make up our team, dedicated to making a difference in the lives of people in need. We foster a positive culture of open communication for our team to thrive within, underpinned by our values of client focus, advancing Truth & Reconciliation, Equity, Diversity, and Inclusion, and change through leadership.
- Legal Aid BC is dedicated to promoting equity, diversity, and inclusion in all aspects of our work. We welcome individuals from diverse backgrounds and experiences to contribute to the future of legal aid. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply._

You have:

- University or college degree/diploma in an appropriate discipline such as Computer Science;
- Minimum 5 years relevant experience as outlined in rated requirements;
- OR an equivalent combination of education and experience

**We Offer**

A competitive annual salary, as well as a comprehensive benefits package (based on your employment status and affiliation) including:

- Four weeks paid vacation to start that grows the longer you are with LABC
- An excellent employee benefits package, where premiums are 100% paid by LABC
- A generous pension plan
- Support for training and development
- An Employee and Family Assistance program
- The opportunity to participate in various Employee programs (Employee Wellness, etc.)
- A healthy work/life balance
- Generous leave provisions (sick time, special leaves)
- 13 paid statutory holidays
- An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
- We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $73,425.00-$84,041.00 per year

Work Location: In person



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