Lead Barista

4 weeks ago

Montréal QC, Canada Plentea Tea Bar Full time

**We are looking for 3 years of leadership or managerial experience in a cafe setting with capability to work in a team and handle cafe back-end operations**

We have introduced brand-new tea drinking concept to Montreal and we are looking for

fun and driven people to join our tea tender family. You will learn and experience our
unique tea bar approach to blending teas and making our specialty lattes
This isn’t your grandma’s cup of tea At Plentea, we believe that creating unique tea
blends is an art form and an experience for the senses. We meticulously select all of our
ingredients before making it to your cup, so that each blend is as bold, delicious and
fragrant as possible.

**Responsibilities and Duties**:

- Manage and oversee the entire tea bar operation
- Assist with retail order fulfilment (You will get commission based on your retail sales)
- Deliver superior guest services and ensuring guest satisfaction
- Assist in planning and developing guest loyalty programs
- Assist in planning new menu items
- Participate at local food events
- Respond to customer questions and complaints within Plentea culture codes
- Organize and supervise shifts
- Manage and lead a staff of tea tenders
- Hire new tea tenders
- Hitting sales targets for our retail teas
- Training and evaluate staff performance
- Inventory and supply management
- Control costs and minimize waste
- Nurture a positive working environment for your colleagues
- Implement innovative strategies to improve productivity and sales
- Oversee food preparation.
- To Ensure team members are cashed in and out in a timely manner
- Take initiative to help team members during busy periods
- Has a passion for creating and blending tea.
- Enjoys working in a team
- Works well in a fast-paced environment
- Pays attention to detail
- Prioritizes customer service and quality.

**Qualifications and Skills**
- Excellent interpersonal skills and the ability to interact with and motivate team
members.
- Able to read, interpret and articulate instructions using clear and direct language.
- Able to work as part of a team in a dynamic environment.
- Comfortable in a busy cafe
- Experience in handling cash.
- Bilingual - French and English
- Have at least 3 years of supervisory experience in a café or restaurant
environment
- Have a minimum of 1 year of experience catering special events and/or private
functions
- Are able to effectively supervise front of house responsibilities
- Have the ability to work gracefully and quickly under pressure
- Have a working knowledge of food preparation
- Have great personalities that naturally connect with a wide variety of people
- Possess a keen memory and delightful sense of humor
- Are able to quickly make calculations when handling money
- Are highly organized and efficient

If this appeals to you....We can't wait to meet you Please respond to this posting with
your resume

**Job Type**: Part-time

Pay: $16.00-$18.00 per hour

Expected hours: 15 - 25 per week

Additional pay:

- Commission pay
- Tips

**Benefits**:

- Discounted or free food
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Barista: 3 years (required)
- Leadership: 2 years (required)

Work Location: In person

Expected start date: 2024-08-29

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