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Executive Assistant to The President

4 weeks ago

Pickering, Canada Magellan C.S. Corp Full time

About Magellan CS

Magellan CS is the official distributor of Segway Powersports in Canada. Renowned for our commitment to quality, innovation, and customer satisfaction, we are at the forefront of the powersports industry. Our passionate team strives to exceed expectations, driving the brand forward with integrity and excellence.

Position Overview

Key Responsibilities
- Provide sophisticated calendar management for the President. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Act as a liaison between the President and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
- Coordinate logistics for internal and external meetings, including agenda management, travel arrangements, and accommodations for the President.
- Draft, edit, and proofread business correspondence and presentations in both English and French, maintaining a high level of confidentiality.
- Develop and oversee the customer service department to ensure delivery of high-quality service and support. Implement best practices to enhance customer satisfaction.
- Handle customer inquiries and complaints with professionalism, directing complex issues to the appropriate channels for quick resolution.
- Manage and mentor the customer service team, fostering a culture of excellence, accountability, and continuous improvement.
- Contribute to strategic planning and decision-making as part of the executive team, assisting in the development and execution of organizational goals and initiatives.

**Qualifications**:

- Proven experience as an Executive Assistant, preferably within a similar industry.
- Excellent organizational and time management skills, with the ability to prioritize and multitask.
- Fluent in English and French, with superior written and oral communication abilities.
- Strong leadership qualities, with experience in managing and developing teams.
- High level of discretion and professionalism, capable of handling confidential information.
- Proficient in Microsoft Office Suite and other business communication tools, including CRM software.
- Bachelor's degree in Business Administration, Communications, or related field preferred.

Why Join Us?
- Be part of an innovative and forward-thinking team in the powersports industry.
- Competitive salary and benefits package.
- Opportunities for personal and professional growth.
- Work in a role that’s pivotal to our company’s success and customer satisfaction.

Application Process

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person