Tearista / Team Associate / Customer Service

6 months ago

Toronto, Canada Chatime Danforth Full time

Chatime is recognized as one of the finest tea cafes in the city with over 1000 retail outlets in Taiwan, Canada, United States and 13 other countries. Our motto is "Good Tea, Good Time".

Good tea refers to our high standards of brewing tea, preparing toppings, and maintaining a high attention to detail with all other ingredients that go into shaking up a good cup of tea. We have over 60 locations in Ontario and are proud to claim that customers can visit any of those stores and receive the exact same drink.

Good time describes how we want to create a space where customers can be comfortable both physically and spiritually. We focus on both providing excellent customer service and a clean environment to relax, study or meet up with friends. By striving to maintain our status as the industry leader and we always want to be the first choice in our tea drinking customers' minds.

We are currently hiring Full-Time & Part-Time Barista (Tearista) / Cashier / Team Associate at our Chatime Danforth location (754 Broadview Avenue, Toronto). We are looking for enthusiastic, motivated & passionate people to join our team We strive to attract employees who have an enthusiasm and passion for enthusiastic customer service and great drinks

Having experience working with customer service, fast paced environment, food and beverage experience is an asset but not a requirement. Functions of this job entail cash handling at the POS, customer service, sales & daily routine cleanliness & maintenance, tea and drink preparation and various other duties required in a cafe.

Key Qualifications:

- Food & Beverage experience required
- Strong customer service skills
- Enjoys working independently and in a team setting
- Excellent communication skills
- Self-motivated, organized and excels under pressure in a fast-paced environment
- Must be able to work flexible hours including morning, late nights, weekends and holidays
- Must be available to work weekends and weekdays

Job Duties include:

- Process cash, debit and credit card payments
- Drink preparation
- Routine cleaning & maintenance
- Various cafe duties
- Possible lifting of up to 25 kg

Required education:

- High school graduate or equivalent is required
- Food handler and First Aid certification considered an asset but not required

Operating Hours & Availability:

- Job Type: Full Time & Part-Time
- Store Hours: 11:00 am to 11:00pm (Sun to Thr), 11:00am to 12am (Fri & Sat)
- Opening shifts starts 1 hour 30 mins before the store open. Closing shifts ends 30 mins to an hour after closing
- This is not a summer position

**If you are interested in joining our Chatime Danforth family, please send us your resume along with your availability.**

**Job Types**: Full Time, Permanent

Full-time hours: 30 hours and up

**Job Types**: Full-time, Permanent

**Salary**: $16.55 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Shift:

- Day shift
- Evening shift

Application question(s):

- What other language do you speak?
- Please list your availability

**Education**:

- Secondary School (required)

**Experience**:

- Restaurant: 1 year (preferred)

**Language**:

- Vietnamese (preferred)
- Tagalog (preferred)
- Hindi (preferred)
- Chinese (required)

Licence/Certification:

- Food Handler Certification (preferred)

Work Location: In person

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