Sales Professional

7 days ago

Edmonton, Canada Pandora Jewelry Full time

**Pandora West Edmonton Mall is now seeking talented individuals to grow our team**

The Pandora story is about a company with a distinctive brand and distinctive products that in just a few years has made the exceptional journey from a local Danish jeweler to a world-leading international jewelry company, with sales in more than 100 countries. It all started nearly 30 years ago. Back in 1982 a jeweller’s shop that would one day become Pandora was established in modest surroundings in Copenhagen, Denmark, by Danish goldsmith Per Enevoldsen and his wife Winnie.

Pandora’s mission - then and today - is to offer women across the world a universe of high quality, hand-finished, modern and genuine jewelry products at affordable prices, thereby inspiring women to express their individuality. All women have their individual stories to tell - a personal collection of special moments that makes them who they are.

Pandora employs more than 27,300 people worldwide of whom around 13,200 are located in Thailand, where the Company manufactures its jewellery.

**POSITION OFFERED**:Sales Professional

**Reports to**: Store Manager, Assistant Store Manager

**SUMMARY**:A successful sales professional within our organization strives to deliver an exceptional guest experience to all guests who visit our store, by ensuring their needs are met to the best of your ability. Sales professionals within our organization are self driven, compassionate, come to work with a positive attitude, and are eager to learn and develop new skills.

**ESSENTIAL RESPONSIBILITIES**
Specific duties and responsibilities critical to completion of daily workload include but are not limited to:

- Meets company sales goals and enhance the guest experience by prioritizing sales behaviors that are currently being practiced by Pandora (SPARK - The Pandora Shopper Experience).
- Sales professionals must be able to identify "shopper types", and tailor the guest experience based on the customers' needs.
- Educating guests on general Pandora product knowledge, making recommendations to guests, and overall ensuring the guest has a positive experience in our stodre.
- Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
- Maintains an awareness of guests to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, guest service, security practices, and other applicable operations.
- Maintains knowledge of current sales and promotions; maintains pricing and marketing standards.
- Builds and maintains a solid guest following through building brand loyalty, and clienteling.
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Participates in visual directives including setting planograms, zone maintenance, and cleaning standard.
- Other duties as assigned/required.

**EXPERIENCE REQUIRED**:
Industry: 1-3 years in Retail Sales or Customer Service Industry

**PERSONAL QUALIFICATIONS REQUIRED**:

- Excellent communication skills
- Excellent guest service skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Regular attendance and an adequate availability is essential to this position in order to ensure coverage to meet company objectives
- Ability to work a flexible work availability (based upon store traffic needs), including nights, weekends (Sundays preferred), and holidays.
- Bilingual skills considered an asset
- Knowledge of a cash register system and basic computer literacy
- Knowledge of using Apple based products (iPad)

**Job Types**: Part-time, Permanent

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

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