Project Management Associate

6 months ago

Calgary, Canada Quorum Information Technologies Inc Full time

**Location - Open (remote/hybrid within Canada)**
**Reports to - Director, Implementations & Training**
**Job type - Full-time; Average working hours is 40 hours/week**

**Careers with endless roads to explore together.**

We’re on a mission to transform car dealership operations across North America through innovative software (SaaS) and services that enrich the customer journey and drive profitability for dealers. We’re the team powering products like QuorumDMS, DealerMine CRM, Autovance, Accessible Accessories, VINN, as well as many more solutions that roll up into Quorum’s integrated suite of products.

Life at Quorum is about dreaming big as we reimagine the dealer solutions landscape, while staying humble, curious, and ready to collaborate at all levels. Our incredible tech team is driven to bring their ideas into the world, and work with modern tools and loads of flexibility, while building great products alongside some awesome humans.

**Ready to hit the open road of automotive tech? Read on**

As Quorum’s **Project Management Associate, **you** **will work closely with our Project Management Team and be responsible for assisting the overall coordination, implementation, execution, control and completion of our Implementation and Services projects. They will help ensure that all planned and executed projects are consistent with Quorum’s company strategy, commitments and goals. This is an entry level to intermediate Project Management position.

**Here is what we will expect from you at work**:

- Stay current on Quorum’s delivery processes and contribute new ideas on how to enhance the delivery process
- Provide our clients with accurate and complete information throughout the life of the project
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Ensure resource availability and allocation
- Assist in the creation and vetting of documentation to ensure that it stays up to date with current processes and functions
- Manage and communicate changes to the project scope, project schedule, and project costs using appropriate verification techniques
- Accurately measure internal project performance using appropriate tools and techniques and communicate results to applicable resources
- Accurately measure client project performance using appropriate tools and techniques and communicate results to applicable client resources. Report and escalate to management as needed
- Successfully manage the relationship with the client and all stakeholders
- Answer dealer questions relating to services sold and other related projects
- Direct enquiries to the appropriate in-house resources
- Work closely with various internal departments to ensure that all applicable tasks are completed and on schedule
- Coordinate and prepare correspondence to customer, as required. Conduct project meetings to ensure that all aspects of the project are being considered
- Post secondary degree or college equivalent certification, or equivalent experience an asset
- Experience in a project management role
- Previous automotive dealership experience is an asset, but not required
- Excellent client-facing and internal communication skills
- Excellent verbal, written and oral communications skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Ability to work independently, with little supervision
- Strong working knowledge of Microsoft Office products
- Ability to learn quickly and retain information
- Maintain an excellent working relationship with all co-workers and clients
- Excellent time-management skills is a must
- Self-motivated, and professional in appearance and manner
- A highly-dedicated team player attitude
- PMP certification or equivalent would be an asset, but not required
- The ability to adapt to added responsibility and changes to the role
- Highly skilled in project planning and process management
- Positive and calm demeanor, but willing to ruffle some feathers when the project deliverables are in jeopardy.

**Additional Requirements**
- Criminal background check required.

**How we work**

We believe that to do our best work and solve some interesting challenges, there must be freedom to explore and work in a manner that inspires one’s most meaningful contribution. At Quorum, we remove traditional hierarchical barriers and collaborate broadly. We also work where it makes the most sense, whether that is remote, hybrid, or on-site. We care more about what you do than where you do it.

**People first is how we roll** **— **How we team up matters. At Quorum, we crave connection and inclusion. This helps us create a high-trust environment, do more impactful work, and enjoy the journey After all, we’re in the business of people, leading with integrity and transparency as we serve our clients and help them serve theirs.
**Forward focus —

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