Inside Sales Representative

3 weeks ago

Brampton, Canada United Restaurant Supplies Full time

Our Customers Can Count on Us
We are looking for employees who believe in our company promise "Good service at a fair price, built on honesty and integrity and keeping our word".
Position Summary:
As the Gordon Food Service supplier of smallwares, United is innovating in this space and looking for a driven, entrepreneurial and analytical Bilingual Inside Sales Representative. This role requires well-honed skills in customer management, follow up, as well as a passion and vision to be part of the company’s long-term growth.
Roles and Responsibilities:

- Build and maintain relationships with new and existing United customers and accounts. Regular customer communication activity and follow up.
- Ability to answer customer questions regarding the technical information, pricing, delivery and order status information
- Provide value to customers and improve customer perception of United as an expert in both the Restaurant Equipment and smallwares category.
- Sourcing products and working with vendors to establish item lead times in order to effectively communicate availability with the customer and manage expectations while improving service levels.
- Collaboratively work with internal departments.
- Respectfully and capably represent the best interests of United Restaurant Supplies in all internal and external dealings.
- Will be expected to learn the entire portfolio of the department
- GFS Sales, Direct Sales, Staging Orders, Credits and Returns and Sourcing.

Required Skills and Qualifications:

- Demonstrated Sales (inside or outside) and/or Customer Care experience.
- A working knowledge of foodservice equipment and supplies.
- Two years previous food service industry customer service experience or an equivalent combination of education, training, and experience
- Post-secondary diploma or degree in a related discipline preferred, or other jobs related or equivalent business experience.
- Working knowledge and prior experience using the Auto Quotes program
- Effective communication in an open and direct manner; conveys information clearly and concisely, with strong written and verbal communication skills.
- Strong listening skills - understand and reflect accurately on the message.
- Solid administrative skills - accurate with information and transactions.
- Team player; actively participates to create and execute on team goals.

Preferred Qualifications:

- Must be fluent in French and English language.
- Knowledge of Genisys, PowerSell and Gordon Ordering
- Proficiency with Google apps.
- Knowledge of the Smallwares category is preferred
- _
- We offer a competitive salary, comprehensive benefits, continuous training, and opportunities for growth and career advancement_
We thank all applicants for their interest, however only those selected for the next stage will be contacted. United Restaurant Supplies is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

**Job Types**: Full-time, Permanent

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