Inside Sales Representative

1 week ago

Brampton, Canada United Restaurant Supplies Full time

Our Customers Can Count on Us
We are looking for employees who believe in our company promise "Good service at a fair price, built on honesty and integrity and keeping our word".
Position Summary:
As the Gordon Food Service supplier of smallwares, United is innovating in this space and looking for a driven, entrepreneurial and analytical Inside Sales Representative. Reporting to the Inside Sales Manager, this role requires well-honed skills in customer management, follow up, as well as a passion and vision to be part of the company’s long-term growth.
Roles and Responsibilities:

- Build and maintain relationships with new and existing United customers and accounts. Regular customer communication activity and follow up.
- Ability to answer customer questions regarding the technical information, pricing, delivery and order status information
- Provide value to customers and improve customer perception of United as an expert in both the Restaurant Equipment and smallwares category.
- Sourcing products and working with vendors to establish item lead times in order to effectively communicate availability with the customer and manage expectations while improving service levels.
- Collaboratively work with internal departments.
- Respectfully and capably represent the best interests of United Restaurant Supplies in all internal and external dealings.
- Will be expected to learn the entire portfolio of the department
- GFS Sales, Direct Sales, Staging Orders, Credits and Returns and Sourcing.

Required Skills and Qualifications:

- Demonstrated Sales (inside or outside) and/or Customer Care experience.
- A working knowledge of foodservice equipment and supplies.
- Two years previous food service industry customer service experience or an equivalent combination of education, training, and experience
- Post-secondary diploma or degree in a related discipline preferred, or other jobs related or equivalent business experience.
- Working knowledge and prior experience using the Auto Quotes program
- Effective communication in an open and direct manner; conveys information clearly and concisely, with strong written and verbal communication skills.
- Strong listening skills - understand and reflect accurately on the message.
- Solid administrative skills - accurate with information and transactions.
- Team player; actively participates to create and execute on team goals.

Preferred Qualifications:

- Knowledge of Genisys, PowerSell and GFS Connect
- Proficiency with Google apps.
- Knowledge of the Smallwares category is preferred
- French language will definitely be an asset

INDUnited

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

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