Station Manager, Westjet Yyz

3 weeks ago

Mississauga, Canada Menzies Aviation Full time

Job Details

Description

**Key Accountabilities**
- Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station
- Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.
- Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery
- Leads by example and provides immediate and direct feedback to Employees and colleagues.
- Ensures a system for the effective delivery of safety-related briefings and the cascade of safety-related bulletins, alerts, and information.
- Participates in the development of station-level budgets.
- Ensures the means for proper staffing, planning, and scheduling are in place.
- Ensures that processes are sufficient to ensure inventory and accounting for all Company assets, consumable parts, contracted services, and vendor payments.
- Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies’ businesses in the station.
- Regularly interacts with customers to promote the station and to measure the level of customer satisfaction
- Uses customer feedback to constantly develop and improve capabilities and processes.
- Pursues opportunities for new business and growth of existing services.
- Ensures the development and implementation of the station Emergency Response Plan (ERP), Emergency Action Plan (EAP), Local Contingency Plan (LCP), Business Continuity Plan (BCP), Spill Prevention, Control and Countermeasure Plan (SPCC), Facility Response Plan (FRP), Environmental Emergency Response Plan (EERP), and/or Storm Water Pollution Prevention Plan (SWPPP).
- Ensures that processes are in place to provide for the acquisition, maintenance, and safe operation of GSE equipment and vehicles.
- Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations. Will also evaluate root causes and recommend corrective action; and ensure that corrective actions are implemented and sustained.
- Ensures proper administration of the Workers’ Compensation Program (Reed Group in CAN), to include timely reporting, Employee follow-up, and aggressive Return-to-Work promotion.
- Leads and motivates hard working teams to deliver excellent quality and productivity
- Directs and motivates Managers to achieve agreed targets
- Reviews leading and lagging indicators of Safety and Operational performance (i.e.: SMART targets, MORSE Dashboards, Audit Findings, Recordable Injuries, Training Completion Reports; Workers Compensation (WC) Rates and Costs; AC Damage Rates and Costs; GSE Damage Rates and Costs; Preventive Maintenance Completion Rates; SmartDrive Coaching Completion Rates; SmartDrive Safety Score; Delay Reports; etc.).
- Conducts routine (weekly) Staff Meetings
- Completes the Manager’s Self-Certifications and other Workplace Inspections (as required)
- Performs routine Performance Appraisals of direct reports and provides constructive feedback for career planning, professional growth, and opportunities for improvement.
- Establishes Reward and Recognition programs promoting Safe Behaviors, Procedural Compliance, and Extraordinary Performance.
- Ensures the firm, fair, and consistent accountability for compliance with MA work rules and policies.

**Skills and Qualifications**
- Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience and/or training; or equivalent combination of education and experience
- Excellent leadership and people management skills
- Experience in business development, sales, and commercial negotiation & pricing
- Wide ranging general management experience, with some years of senior management experience
- Extensive management and/or support service experience, preferably in Airport Cargo Operation or Airport ground Handling environment
- Strong communication and interpersonal skills balanced with a high level of confidence to influence and present at all levels
- Interpersonal skills: Independence, decisiveness, and the ability to work accurately and independent of immediate support
- Able to influence, engage and motivate at all levels
- Flexible, determined to succeed and self-motivated
- All applicants must hold requisite employment authority to work in Canada
- Must be at least 18 years of age
- Must pass pre-employment physical test and a drug screen
- Possess and maintain current valid driver’s license
- Ability to proficiently read, write and speak English
- Ability to proficiently read, write and speak French is an asset
- Able to rema

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