Manager, Community Safety Programs

5 days ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**7018**
- Division:
**Community Safety Unit**
- Vacancy Type:
**Full-time Temporary**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
**9 months**
- Grade:
**8**
- # of Vacancies:
**1**
- Salary/Hourly:
**$104,123.60 - $156,185.40**
- Work Details (Days/hours):
**36.25**
- Posted Date:
**02/08/22**
- Existing or New:
**Existing**
- Deadline to Apply:
**19/08/22**

**Make a difference**

Reporting to the Senior Manager, the Manager supports the Community Safety Unit’s administrative team and oversees a team of managers responsible for business technology projects and analysis, compliance with the TPS Memorandum of Understanding, governance of TCHC building access and departmental procurement, planning, research and development and evaluations necessary to manage an effective strategic safety function.

**What you’ll do**

**CSU Leadership**:

- As a member of the CSU leadership team, jointly responsible for short and long term planning; monitoring day-to-day operations; promoting and supporting CSU services through effective strategic planning, decision making, and resources allocation; guiding the resources of CSU through effective divisional policy setting; and, ensuring the efficient utilization of resources through ongoing audits/reviews and measurements
- Ensures services and programs provided are effective, efficient, economical, and environmentally-sensitive
- Works collaboratively across the organization to help secure commitment for cross-company efforts
- Promotes the mission, vision and values of Toronto Community Housing
- Represents Toronto Community Housing at various external committees, functions and activities

**Leading Others**:

- Sets the operational direction of Planning and Business Support team by establishing objectives and policies that align with the strategic directions and priorities of TCH and the CSU
- Supervises, coaches and motivates staff to ensure team performance and promote individual personal effectiveness to achieve high standards of work quality and organizational performance
- Promotes a collaborative, learning and team-based culture through role modelling and encouraging others; supports continuous learning and encourages innovation
- Builds and nurtures an environment that supports staff to achieve business results, provide excellent customer service, effective decision-making, lead healthy lifestyles and maintain a safe workplace
- Promotes the ability and willingness to be flexible and adaptable to respond to diverse challenges and demands
- Determines staffing levels and recruits staff, as required
- Identifies training/development needs and ensures training/development opportunities are provided to individual staff members and the Team, as needed
- Responsible for effective management of job activities of direct reports, including conducting performance evaluations
- Provides performance feedback and takes appropriate action to improve performance, including discipline, when necessary
- Promotes leadership in the development of good labour management relationships; ensuring compliance with collective agreement, if applicable, and TCH human resource policies; and, participating in grievance proceedings, as required
- Implements health and safety strategies in support of a target of zero lost time due to workplace injury
- Leads the Community Safety Programs team’s work in a manner that ensures compliance legislation and policies including, but not limited to, the Ontario Human Rights Code, the Employment Standards Act, the Occupational Health and Safety

**Project Management**:

- Support Project Manager in leading business technology change projects, performing project management and senior business analysis functions as required to ensure timely, on-budget and effective selection, acquisition, and implementation of new or revised business systems and processes to advance and enhance the Community Safety Unit.

**Building Access Control**:

- Support the Program Manager who oversees and governs the new building security access program.
- Building access is centralized under CSU owning all the related SOP’s and Policies working closely with FM.

**Compliance and Training**:

- Support the Compliance and Training specialist who liaises with TPS Special Constable Liaison Office providing and receiving information in accordance with the Memorandum of Understanding.
- Monitors compliance and provides daily, quarterly and annual incident reports, Develops and maintains a quality assurance system to support CSU compliance with Board, corporate, Divisional and legislative policies and procedures.
- Monitors mandatory training program(s) and delivers training on CPIC procedures and MOU between TCHC and TPS to all new hires.

**Procurement and Vendor Management**:

- Support Coordinator of Systems and Procurement who provides Service and Support to front line staff.
- Outfits and equips officers, ensures inventory of resources is maint

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