Assitant Manager

Mathnasium, a math learning centre located in South Surrey is hiring an Assistant Manager - Customer Experience and Sales.

This is a multi-faceted role - The Assistant Manager is responsible for providing exceptional customer experience to the enrolled families, and business development through new enrollmets (sales).

If you are driven, motivated, and eager to make a difference, we would love to meet you

**Responsibilities**:

- Support the Centre Director in administering student assessments and developing student learning plans
- Assist with sales responsibilities, including promptly responding to leads and successfully enrolling students
- Maintain a very high level of customer service through constantly communicating with parents and sending regular student progress updates
- Managing the customer (parent and student) experience from the very first contact/interaction with the brand
- Identifying opportunities for promoting the brand through networking/liasing with the local community
- Lead and coach team members to effectively deliver individualized instruction in a group setting
- Mentor and support employee development by providing on-the-job training to instructional staff
- Join the instructional staff in providing instruction to students when needed
- Become proficient with digital educational materials and processes
- Support the maintenance of a safe and professional learning environment
- Assist with administrative tasks as needed

**Qualifications**:

- Undergraduate degree or higher
- Solid math skills up to algebra level
- Experience in sales, as well as customer relation management
- Experience in supervisory/leadership roles
- Ability to cultivate teamwork and balance education and sales responsibilities
- Excellent interpersonal and organizational skills
- Eagerness to learn and be trained
- Proficiency in computer skills

**Who We Are**:
Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.

Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands-on instruction and development — and has changed the lives of children since 2002.

**Why Work with Us**:
At Mathnasium, we’re passionate about both our students and our employees

We set ourselves apart by providing our centers and center directors with:

- A rewarding leadership opportunity to transform the lives of 2nd-12th grade students
- Consistent, part-time hours after school and on weekends
- A fun, supportive, and encouraging work culture
- Opportunities for advancement
- Continuous training on education, sales, and management best practices
- All necessary curriculum and instructional tools

All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.
- Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC (\Mathnasium\). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium._

The Mathnasium Mission
Teach children math so they understand it, master it, and love it.
Math can change their lives, and they can change the world.
Mathnasium makes math make sense, building children's confidence and a deep understanding and lifelong love of mathematics. With more than 1,000 locations on four continents, our franchised and company-owned learning centers provide tutoring from pre-K through high school.
The Mathnasium Method increases a child's math competency and improves their lives by opening the doors to higher education, greater career opportunities, and a better future. It is in that sense that we aim to change the world... one child at a time.
Our teaching method, the Mathnasium Method, is the life’s work of Larry Martinek, Mathnasium’s Chief Instructional Officer and a teacher and math teaching consultant in the Los Angeles area for more than 35 years. The Mathnasium Method uses a time-tested, customized program which stems from a unique assessment to identify what students need to improve their math skills. We offer personalized instruction, proprietary worksheets, and games to build Number Sense and provide a fun and supportive environment in which children can learn and practice math.

Pay: $20 - $22 / hour

**Benefits**:

- Flexible schedule
- Paid training
- Paid time off

**Job Type**: fulltime, parttime

Schedule:

- Weekend availability
- Other

Education: Bachelor's degree

Work location: On-site