Quality Coordinator

3 weeks ago


Edmonton, Canada University of Alberta Full time

**MH Family Medicine**:

- Competition No.

**S100351179**
- Posting Date

**May 26, 2023**
- Closing Date

**Jun 02, 2023**
- Position Type

**Full Time - Grant Funded**
- Salary Range

**$51,055 to $69,342 (pro-rated) per year**
- Grade

**08**
- Hours

**35.0**

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of one year plus one day (maternity leave replacement) and offers a comprehensive benefits package which can be viewed on our Benefits Overview page.

**Location**

This role is hybrid with a mix of remote and in-person.

**Working for the Department/Faculty**

The Department of Family Medicine is one of the top schools of family medicine in Canada responsible for educational innovations and research that have been adopted across Canada and internationally. We work hard, but always within an environment of professionalism and respect. Fun is encouraged. As an educational institution, we strongly promote skills and knowledge improvement for our staff, as well as the continuous improvement of our work. Innovation is expected.

**Position**

Reporting to the Director of Health Services, the Quality Coordinator is based at the MacEwan University Health Centre and is responsible for coordinating the implementation of quality assurance and control projects at the site including, but not limited to, meaningful use and management of an Electronic Medical Record (EMR) system.

The Quality Coordinator is the primary contact for all parties associated with quality projects and is responsible for coordinating the business aspects of such projects including management of related funds, accounts, as well as training, coaching and evaluation of uses for clinic staff, physicians, residents and students.

The Quality Coordinator will champion primary care renewal initiatives and be responsible for the process of data collection and reporting.

The Quality Coordinator has also been assigned the responsibility of privacy officer for the Family Medicine Centre and is therefore responsible for all aspects of security and privacy related to patient records.

**Duties**

The Quality Coordinator will assume responsibility but will not be limited to the following categories and will have a high degree of creativity and independence in developing procedures.

**1. Quality / Practice Improvement Team Lead and Project Management (20%)**
- Incumbent will manage all quality improvement projects at their site, consulting with department and clinic staff as required.
- Develop project plans with timelines, budgets and specifications for the phases of each project, including pre-implementation, implementation and ongoing development.
- Project planning and timelines must be attainable and meet all criteria for the Health Information Act, Alberta Medical Association, POSP, and the College of Physicians & Surgeons of Alberta.
- Assess and make recommendations to management and physicians regarding workflow of clinic staff.
- Future planning with the EMR to facilitate departmental research goals.
- Communicate with other parties (e.g., vendors regarding project issues, improvements to technology and practice).
- Assist with planning and facilitation of department-wide Practice Management Workshop for PGYII residents.
- Chair the PIT meetings (monthly).
- Prepare agenda and minutes and distribute to all members.
- Draft policies and procedures as required.
- Ensure Alberta AIM principles are maintained.

**2. Privacy Officer (20%)**
- Provide leadership for the clinic privacy program, ensuring compliance related to privacy, security and confidentiality.
- Act as liaison between the physicians and the Office of the Privacy Commissioner for complex requests or questions related to:

- Emergency circumstances, including next-of-kin
- Power of attorney/legal authority.
- Coroners and medical examiners for law enforcement.
- Financial institution non-routine transaction requests. o Judicial and administrative proceedings.
- Research related requests.
- Handle all incoming requests for health information in accordance with the HIA. Review and process all requests for information from patient charts in accordance with the Health Information Act (HIA), including the severing of 3rd party information.
- Review all photocopied private health information for completeness and to sever all 3rd party information. o Requested amendments/corrections to private health information.
- Accounting of all disclosures of private health information.
- Implement and maintain all record keeping procedures relating to release of private health information, and provide this accounting to the Office of the Privacy Officer, if requested.
- Confirm appropriate approvals have been received and ensure no unauthorized release of health information occurs.
- Continuing education around changes to the HIA as they become available, ensuring adherence to clinic policies. Provide training and advice regarding interpreta



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