Personal Banking Associate
3 weeks ago
737 Golf Links Road, Unit 5 Ancaster Ontario,L9K 1L5
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
**Compensation and Benefits**:
$35,000.00 - $52,000.00
**Pay Type**:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
**We’re here to help**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around t
-
Financial Services Associate
1 month ago
Ancaster, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Customer Experience Associate
1 month ago
Ancaster, Canada TD Bank Full timeWork Location: Ancaster, Ontario, Canada Hours: 25 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice -...
-
Customer Experience Associate
4 weeks ago
Ancaster, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Warehouse Associate
4 weeks ago
Ancaster, Canada DSSI, Inc. Full timeDSSI is looking for Warehouse Associates in Ancaster, Ontario. The associates are responsible for moving tires off and on to trailers. **Details**: - Monday-Friday - 7am-3pm - 3pm to 11 pm - Bonus Pay **Responsibilities**: - Loading and unloading tires from trailers. - Transporting tires to different locations within the facility. - Optimizing loads to...
-
Financial Services Associate
4 weeks ago
Ancaster, Canada Tandia Financial Credit Union Full timeWe invest in people. Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking a passionate relationship builder to be a part-time Associate based in our branches in the Hamilton region. This is a temporary position covering a maternity leave and will involve working at multiple branch. The work hours will vary...
-
Permanent Part-time Financial Services Associate
4 weeks ago
Ancaster, Canada Tandia Full time**We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking an Associate to join our team in our Hamilton region. This is a part-time permanent position. The work hours will vary between 18-24 hours per week, Monday through Friday with occasional Saturday shifts. This position starts at...
-
Production Associate
1 day ago
Ancaster, Canada Stackpole International Full timeAs a member of the Production team, the Production Associate reports to the Production Supervisors. The Production Associate must work in a safe and efficient manner and comply with Stackpole’s Health & Safety Policies and Procedures and Quality Systems. Must become knowledgeable, proficient and work with SPS, 5S, and CI activities. **ESSENTIAL DUTIES AND...
-
Contact Centre Representative
1 month ago
Ancaster, Canada Tandia Financial Credit Union Full time**We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking a Full-Time Permanent Financial Services Associate to join our contact center team located in our Administration Centre at 1295 Cormorant Road in Ancaster. This is a full-time role and work hours are day shifts Monday to Friday...
-
Contact Centre Representative
4 weeks ago
Ancaster, Canada Tandia Financial Credit Union Full time**We invest in people.** Be part of a banking experience as unique as you are. Tandia Financial Credit Union (Tandia) is seeking a Part-Time Permanent Financial Services Associate to join our contact center team located in our Administration Centre at 1295 Cormorant Road in Ancaster. This is a full-time temporary role and work hours are day shifts Monday...
-
Financial Services Representative Ii
4 weeks ago
Ancaster, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Financial Analyst
1 month ago
Ancaster, Canada BIS Risk Solutions Full timeIf you are detail-oriented, a big-picture thinker, and great with numbers then keep reading! BIS Risk Solutions is looking for a full-time **Finance Analyst** based in Ontario, ideally near Ancaster with a flexible working arrangement that can be accommodated at our head office, remotely, or a combination hybrid agreement. **Get to Know Us**: BIS Risk...
-
Warehouse Associate
4 weeks ago
Ancaster, Canada Chip Quik Full timeExperience in Electronics would be an asset. Mon-Fri 8AM-4PM. Located on a bus route. Police background check required. **Job Types**: Full-time, Permanent **Salary**: $21.00 per hour **Benefits**: - Dental care - Extended health care Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift - Monday to Friday - No...
-
Academic Events Coordinator
1 month ago
Ancaster, Canada Redeemer University College Full timeAcademic Events Coordinator- staff Part-time - Open until filled - Starts: Aug. 1, 2023**The Position**: **The Position**: The Academic Events Coordinator (AEC) organizes Redeemer’s official ceremonies and academic events, assuming responsibility for their successful and smooth completion. The AEC collaborates with members of the Redeemer community to...
-
Business Development Associate
1 month ago
Ancaster, Canada Actlabs Full time**Role Description** **Education Required**:Diploma or Bachelor’s degree in Business, Science, or related fields **Qualifications**: - Minimum of 2 years of business development experience in the mineral exploration industry - Excellent Communication Skills in both English and French are mandatory - Dynamic, proactive and creative with strong...
-
General Manager, Sales
6 hours ago
Ancaster, Canada Quiznos Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff positions - Co-ordinate the work of regions, divisions or departments - Establish...
-
Can Stockperson/cartpusher
2 days ago
Ancaster, Ontario, Canada Walmart Canada Full timePosition Summary...Working as a Stockperson/Cartpusher at Walmart Canada is a great way to develop your skills in the retail industry. A Stockperson/Cartpusher collects shopping carts from the cart corrals, parking lot, and store perimeter and returns them to a safe storage location, while maintaining exemplary customer service. If you are looking for an...
-
Skilled Asphalt Raker
1 month ago
Ancaster, Canada King Asphalt Maintenance Full time**Job Overview** King Asphalt Maintenance is looking to hire hardworking and **experienced **Asphalt Raker to join our team. **Duties and Responsibilities**: - Shoveling and raking gravel and asphalt. - Ensure that proper grades and slopes are maintained - Attention to detail is an asset. - Experience in operating other tools and heavy equipment used in...
-
Skilled Asphalt Labourers and Operators
4 weeks ago
Ancaster, Canada King Asphalt Maintenance Full time**Job Overview** King Asphalt Maintenance is looking to hire hardworking and experienced Asphalt Labourers and Operators to join our team. 1-2 years of related experience in asphalt paving, materials, equipment, and processes is an asset. **Duties and Responsibilities**: - Assist in the installation and maintenance of asphalt surfaces, including paving...
-
Skilled Asphalt Labourers and Operators
4 weeks ago
Ancaster, Canada King Asphalt Maintenance Full time**Job Overview** King Asphalt Maintenance is looking to hire hardworking and experienced Asphalt Labourers and Operators to join our team. 1-2 years of related experience in paving, construction materials, equipment, and processes is an asset. **Duties and Responsibilities**: - Assist in the installation and maintenance of asphalt surfaces, including...
-
Can Stockperson/cartpusher
2 days ago
Ancaster, Canada Walmart Canada Full timePosition Summary...Working as a Stockperson/Cartpusher at Walmart Canada is a great way to develop your skills in the retail industry. A Stockperson/Cartpusher collects shopping carts from the cart corrals, parking lot, and store perimeter and returns them to a safe storage location, while maintaining exemplary customer service. If you are looking for an...