Concession Attendant

Title: CONCESSION ATTENDANT

Department: Food & Beverage Reports to: Concession Supervisor; Food & Beverage Manager

THE CLUB

The City of Vernon is nestled in the North Okanagan and surrounded by mountains, lakes, orchards, and vineyards. Vernon is a vibrant community with full amenities, great golf, world class skiing, and is a playground for tourists and locals year-round The Vernon Golf and Country Club has deep roots in the community and has been in operation since 1913. We are a non-profit club which means all profits go back into the club, towards capital projects, improvements, and equipment. We are a bustling, semi-private golf club with 650 members and a current waitlist of 150. It is an exciting time for the club as we have seen major improvements to the clubhouse and to the grounds over the past 2 years.

THE OPPORTUNITY

As a member of the food service team, you will be one of the ambassadors of the brand that ensures all member and guest requests at the crossroads concession are being completed in an efficient manner while soaking up the many unique benefits the Vernon Golf & Country Club has for its employees. You will:

- Ensures guests are attended to in a prompt, efficient and personalized manner.
- Prepares and serves food and beverage items.
- Maintains organized and clean work area.
- Controls inventory through conscientious use and careful monitoring of all food beverage products.
- Receives deliveries of product from vendors and ensures proper storage.
- Reports to department manager when supplies need to be ordered.
- Stocks and inventories products.
- Responds to customer questions regarding the general information of facility.
- Supplies support to food servers and beverage cart attendants to ensure excellent service to members and guests.
- Maintains up-to-date knowledge of applicable provincial or state liquor laws and standard operating procedures provided by the management.
- Communicates guest concerns or comments immediately to the Director, Food and Beverage and Chef.
- Reviews schedule for changes, calendar of events and facility activities on a daily basis.
- Utilizes point of sale system.
- Accountable for cash and check transactions.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required

WHAT YOU BRING
- Excellent communication skills
- Professional appearance and attitude
- Strong customer service ability
- Cash handling experience is an asset
- Efficient time manager Comfortable in a fast-paced environment

Available 4 days a week, mornings, afternoons, and weekends required

SERVING IT RIGHT certification

FOODSAFE certification

**Job Types**: Full-time, Part-time

**Salary**: From $16.75 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (preferred)

Ability to Commute:

- Vernon, BC V1T 6V2 (required)

Ability to Relocate:

- Vernon, BC V1T 6V2: Relocate before starting work (required)

Work Location: In person