Manager, Accessible Transit

3 weeks ago


Victoria, Canada BC Transit Full time

We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day.

In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the Lək̓ʷəŋən peoples, and the Esquimalt and Songhees Nations.

**Location**: Victoria, BC

**Employment Type**: Regular Full Time

**Salary**: Exempt Band 5, MIN $95,800.00 - MED $112,600.00 - MAX $129,500.00

**Closing Date (MM/DD/YYYY)**: 12/10/2023

**Are we right for you...**:
We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in the public transportation sector and we’re looking for a creative and passionate leader to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you

**What you'll be doing...**:
BC Transit’s Operations Division is responsible for the delivery of transit service throughout the Province outside of Metro Vancouver. The Regional Operations department manages the transit services delivered by contracted service providers.

The Manager, Accessible Transit works to further BC Transit’s commitment to provide safe, equitable accessible transit services across our communities and over 27 transit systems in B.C. You are a central advisory role on accessible transit initiatives to internal and external stakeholders. The Manager, Accessible Transit plays a key role in the development of accessible transit policies, programs and initiatives that promote BC Transit’s corporate values and objectives. This position represents BC Transit on national and provincial accessible transit committees and works closely with other agencies to align industry best practices. Reporting to the Director, Regional Operations, the Manager, Accessible Transit takes actions to ensure operational improvements in handyDART service for our customers and provides updates, advice, and recommendations to inform the broader strategy for Paratransit operations and accessible programs. In dealing with operational matters the Manager, Accessible Transit will review reports and oversee data analysis to inform opportunities to improve operational efficiency, service performance and customer experience.

**What you'll bring to the table...**:
We love lifelong learners and have found the following mix of education, certifications and experience and attitudes have led people to be successful in the past:
As our Manager, Accessible Transit you will:

- Bring a passion for public transportation, operations and accessibility.
- Demonstrated experience in policy and/or program design; with a preference given to those who have familiarity with accessibility policy.
- Possess a good working knowledge of contracted operations
- Bring an established background in operational leadership where you built relationships and drove performance from individuals at different levels and from different cultures.
- Demonstrated experience directly supervising or managing staff, including coaching and development, and performance management; with a preference given to those who have experience in a Unionized (or similar) environment.
- Relationship building, analytical skills, written and verbal communication.
- Experience in operations and contract management; or equivalent combination of education and experience.

To view the full accountabilities for this position, please review the Manager, Accessible Transit Job Description

**What we'll bring to the table...**:

- Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
- Membership in a “gold plated” defined benefit pension plan, meaning it’s the best in the Province and one of the best in the country; putting you in a strong position when it comes time to retire
- Access to fitness and lifestyle centers to help you take care of your physical fitness and health
- Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health
- A complimentary employee bus pass (plus two taxable dependent passes)
- A corporate learning and development program to help you in con



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