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Electrical Field Service Specialist

4 months ago

Edmonton, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
**Role and Responsibilities**:

- Customer site field service support of Electrical Valve & Actuation Products
- Basic repairs of all types of valves
- Troubleshoot and repair of electrical components of Valve & Actuation products and refer to internal expertise as required
- Travel to B.C, Alberta, Saskatchewan to customer sites
- Accurate and detailed repair report completion per job
- Interface with internal and external customers
- Work with sales team to take care of customer requirements
- Customer phone support at times
- Requirement for overtime as required to meet customer requirements
- Work in Spartan service center if not in the field

**Qualifications and Skills**:

- Journeyperson / Journeyman / Journeywoman Electrician
- Dual Ticket in Instrumentation would be an asset
- Field experience would be an asset
- Extensive customer service skills
- Strong electrical troubleshooting skills and problem solving
- Ability to interpret electrical wiring diagrams
- Strong interpersonal, communication, and organizational skills
- Highly motivated and innovative
- Ability to work in team environment as well as individually
- Entrepreneurial work ethic
- Valid Class 5 Driver’s License
- Physically able to lift a minimum of 35 lbs.
- Willingness to travel as customer site work will be a prominent part of the role

Close Date: Sunday March 3, 2024 (11:59 pm MST)

IND123

Requisition ID: 1083