Current jobs related to Customer Services Representative - ChathamKent - Chatham-Kent
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Webhelp Full time**Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: Our Customer Service Representative interfaces with client customers of SharkNinja via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Webhelp Full time**Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: Our Customer Service Representative interfaces with client customers of SharkNinja via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility and provides...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Fix Auto Full time**Fix Auto** is looking for a **Customer Service Representative!*** A day in the Life of a **Customer Service Representative** at **Fix Auto** - Effectively manage front office operations to ensure efficient organization and support of the sales function - Provide service to customers by reviewing the services offered and cross-sell different programs by...
-
Customer Service Representative
4 months ago
Chatham-Kent, Canada Rentokil Initial Full timeAre you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada WFCU Credit Union Full timeAn exciting and immediate career opportunity is currently available at WFCU Credit Union for a: **Customer Service Representative** The Customer Service Representative is responsible for providing excellent service to our membership. **In summary, the Customer Service Representative will**: - Respond to external member inquires in a timely, professional...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Patene Building Supplies Ltd Full time_**JOIN OUR TEAM!**_ Patene Building Supplies Ltd. is a distributor of drywall, steel framing components, insulation, acoustic ceilings, shingles, masonry and other building materials for the residential and commercial construction industries. We have thirteen (13) branch locations throughout Ontario & Manitoba to serve our contractor, builder and retail...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada BMO Financial Group Full time348 Lacroix Street Chatham Ontario,N7M 2W3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
2 weeks ago
Chatham-Kent, Canada BMO Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key Responsibilities:Identify customer...
-
Customer Service Representative
2 weeks ago
Chatham-Kent, Canada BMO Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.Key Responsibilities:Identify customer...
-
Customer Service Representative
3 weeks ago
Chatham-Kent, Canada Shepherd Neame Full timeAbout UsShepherd Neame is a leading independent brewery and pub company with a rich history dating back over 300 years. We are committed to delivering exceptional customer experiences across our estate of over 300 pubs and hotels.Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Ship and Trades in...
-
French Bilingual Customer Service Representative
3 months ago
Chatham-Kent, Canada Webhelp Full time**Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: French Bilingual Customer Service Representative (On-Site) **Job Description**: Title: French Bilingual Customer Service Representative “(Onsite)” Location: Chatham, Ontario **JOB DESCRIPTION** The French Bilingual Customer Service Representative interfaces with...
-
French Bilingual Customer Service Representative
4 months ago
Chatham-Kent, Canada Webhelp Full time**Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: French Bilingual Customer Service Representative (On-Site) **Job Description**: Title: French Bilingual Customer Service Representative Location: Chatham, Ontario **JOB DESCRIPTION** The French Bilingual Customer Service Representative interfaces with customers via...
-
French Bilingual Customer Service Representative
3 months ago
Chatham-Kent, Canada Webhelp Full time**Customer Service/Support** **Location** - Chatham-Kent, Canada*** Job Title: French Bilingual Customer Service Representative (On-Site) **Job Description**: Title: French Bilingual Customer Service Representative Location: Chatham, Ontario **JOB DESCRIPTION** The French Bilingual Customer Service Representative interfaces with customers via...
-
Customer Service Representative
6 days ago
Chatham-Kent, Canada BMO Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Retail Banking Sales and Service team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial...
-
Customer Service Representative
6 days ago
Chatham-Kent, Canada BMO Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Retail Banking Sales and Service team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial...
-
Customer Service Representative
3 months ago
Chatham-Kent, Canada Motion LP Full time**Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where...
-
Sales and Customer Service Representative
4 months ago
Chatham-Kent, Canada Karen Bosazzi Agency Insurance Ltd Full timeKaren Bosazzi Insurance Agency Ltd. (Desjardins) Is seeking to hire a qualified professional to join their winning team for the role of Sales and Customer Service Representative Position. We seek a Professional individual who is energetic a,great appointment setter and not afraid to have value based conversations to new and existing clients, and helping to...
-
Customer Service Representative
4 months ago
Chatham-Kent, Canada Patene Building Supplies Ltd Full time_**JOIN OUR TEAM!**_ Patene Building Supplies Ltd. is a distributor of drywall, steel framing components, insulation, acoustic ceilings, shingles, masonry and other building materials for the residential and commercial construction industries. We have thirteen (13) branch locations throughout Ontario & Manitoba to serve our contractor, builder and retail...
-
Customer Service Representative
4 months ago
Chatham-Kent, Canada Mainstreet Credit Union Limited Full time**Are you a positive and motivated individual** **looking to start a career in the Financial Services Industry?** Are you driven to offer exceptional service? Is successful communication and building relationships your natural forte? Do you have an innate attention for detail, and a passion for listening and identifying the needs of your client? Do you get...
Customer Services Representative
3 months ago
The Municipality of Chatham-Kent has an opening for five temporary call-in Customer Service Representatives for the Customer Service Representative Call-In Pool.
Job description
A Customer Service Representative is an ambassador for the Municipality by delivering high quality customer service and one-stop access to services and information connecting the entire community. Working at municipal centres throughout the Municipality, Customer Service Representatives may receive cross-training to provide both Municipal and Provincial Services.
Essential responsibilities
Demonstrate Chatham-Kent’s core values and competencies
Responsible for managing inbound calls, providing information and services to customers coordinating and logging service requests
Collect, balance and process payments and transactions
Process and issue water permits and bus passes
**ServiceOntario Provincial Services**: Issuance of Ontario Health Cards, Driver and Vehicle Licensing, Provincial ID
Commissioning documents (delegated authority)
Coordinate electoral duties during municipal elections (designated authority)
Reviewing and assessing eligibility of customers for accessible bus permits; determining best suited pass for individual customers
Maintain databases as required
May be temporarily or occasionally reassigned to work within any Municipal centre location sites
Essential qualifications
College certificate or diploma, with two (2) to four (4) years of related experience
Call centre experience, including working in customer service, preferably in a municipal or other government environment, in person and by phone:
As first contact
Researching information for customers
Dealing with angry/upset customers
Multi-tasking
Sound knowledge of municipal government structure, programs, publications, and a general understanding of municipal government
Experience processing various licenses, registrations, and permits preferred
Numerical accuracy to handle sales transactions, process payments and balance cash
Ability to operate large databases/word-processing software
Proficiency in English (both oral and written) required
Strong telephone skills with a desire to achieve results in a professional and timely manner
Advanced time management, prioritization, and organization skills
**Working knowledge of the following software programs**: Clarity, Central Square, FMW, PerfectMind, JD Edwards, SkyHawk, GeoCortex, D365 CRM, Transit fare, SharePoint and Water Exchange, ServiceOntario, social media, etc. or other similar programs
Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software program)
Other qualifications
Proficiency in French (both oral and written) an asset
Knowledge of complaint and conflict resolution techniques an asset
Work environment/hours of work
This position works indoors
COVID-19 Vaccination
The Municipality of Chatham-Kent no longer requires a COVID-19 vaccination as a condition of employment. Although it is not mandatory to be vaccinated, it is highly encouraged.
Driver’s licence/vehicle requirements
Because this position would be required to travel, a valid Province of Ontario driver's licence with a reliable motor vehicle is necessary.
Background check requirements
Essential physical and/or safety requirements
**Sitting**: constant sitting in a chair (sitting at desk most of the workday; occasionally required to drive to another office for meetings, training, municipal centres)
**Reaching**: frequent handling; constant reaching below shoulder, forward (phones, print of sale machines, receipts, correspondence with customers at counter, etc.)
**Hands**: constant fine finger dexterity (movement), mousing (point of sale machines, phones, copier, printer, fax, data entry, calculations, writing, filing, stamping, etc.)
**Benefits**:
- ____
The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.
