Automotive Service Advisor

2 weeks ago

Listowel, Canada Cleland Automotive Full time

**About us**

Cleland Automotive is a small business in Listowel, ON N4W 3G9. We are professional and agile.

Our work environment includes:

- Desk position within our automotive shop

Service Advisor

**Duties**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and document them accurately
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates and explanations of repair costs to customers
- Upsell additional services or maintenance packages as needed
- Process payments and handle cash transactions
- Maintain customer records and update service history

**Experience**:

- Previous experience in a dealership or automotive repair shop preferred but willing to
train
- Astrong mechanical knowledge and understanding of automotive systems would be an
asset
- Excellent customer service and communication skills
- Ability to multitask and work in a fast-paced environment
- Proficient in cash handling and basic computer skills
- wage would be based on experience

As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. You will serve as the liaison between customers and our team of technicians, ensuring that all repairs are completed efficiently and to the highest quality standards.

In addition to competitive pay, we offer benefits such as health insurance. If you have a passion for customer service, and enjoy working in a dynamic environment, we would love to hear from you.

Please drop off your resume directly at our shop location 5644 Line 81 Listowel

**Salary**: From $20.00 per hour

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

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