Store Manager

6 days ago

Richmond, Canada ChoCho Premium All You Can Eat Hot Pot by The Dolar Shop Full time

**Company Introduction**

Since the opening of our first store on Tianyaoqiao Road in Shanghai in 2004, the Dolar Shop has been the NO.1 leader of trendsetting restaurant brands. Now, we have over 50 stores in China and overseas including New York, Vancouver, Sydney, Seattle, Beijing and Shanghai.

Hotpot, the favorite dining experience in Chinese cuisine, has two kinds of pots. One is big pot and the other is individual pot. As the expert and leading brand in individual pot, Dolar Shop has launched a brand new hot pot era. More than 3000 well-trained colleagues from 10 countries offer professional and excellent service and impressive dining experiences for our guests every day.

This is a great opportunity for professionals who are looking to join a new concept in Chinese cuisine. We are looking for motivated team members who would like to grow and develop with our company.

**Job Responsibility**:
1. Responsible for daily operation of the restaurant.

2. Provide training to employees and new hires, conduct assessment to ensure and sustain service quality.

3. Ensure that all employees comply with the company’s dress code requirements.

4. Schedule the work shifts for employees.

5. Organize employee’s meetings and activities.

6. Establish and maintain relationship with customers.

7. Ensure that the display and food quality of all products meet the company’s standards.

8. Maintain high quality restaurant operations.

9. Manage examples of excellent performance.

10. Drive revenue and profit by developing and implementing marketing strategies that align with the company’s mission and values.

11. Manage labour and food cost.

12. Maintain food safety, property safety, personal safety, and hygiene safety throughout the restaurant.

13. Lead FOH staff and ensure they receive necessary assistance during their shifts.

14. Keep learning and periodically enhance management and job skills through internal training and job rotations.

15. Recruit new employees and handle resignations and terminations.

16. Responsible for restaurant emergency respond.

**Job Requirement**:
1. More than 5 yeas of full time work experience in Chinese restaurants, with preference given to experience in hot pot restaurants.

2. More than 2 year of management experience in Chinese restaurants or well-known chain food and beverage brands.

3. Familiar with local food and beverage laws and regulations.

4. Proficient in Chinese and English speaking and writing.

5. Proficient in EXCEL, WORD, PPT, PDF, EMAIL, or other office software.

6. Outgoing personality with strong communication skills and understanding. Willing to take responsibility at work and able to handle customer complaints with quick adaptability, meticulous thinking and good judgement.

7. Identify with the company’s corporate cultures and values, enjoy sharing and communicating with colleagues at all levels, aim to create a harmonious working atmosphere, and actively propose solutions or improvement suggestions for the team.

8. Capable of building a new team, training new employees and nurturing shift managers.

9. Able to strictly follow the company’s management system for the FOH, and make a fair evaluations and personal improvement plans.

10. Understand the importance of branding and prioritize brand building in decision making.

**Job Types**: Full-time, Permanent

**Salary**: $108,000.00-$130,000.00 per year

**Benefits**:

- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Shift management: 1 year (preferred)

Licence/Certification:

- Serve Right (preferred)

Work Location: On the road

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