Receptionist - Steinbach Branch (Part-time, Term)

2 weeks ago

Steinbach, Canada Steinbach Credit Union Full time

**Build a rewarding career with Steinbach Credit Union**:
Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

**An exciting opportunity awaits**:
We currently have an opportunity for the **Receptionist** role to join our team in Steinbach. This is a part-time opportunity for a 10-months term. As the Receptionist, you will respond to member and potential member inquiries, analyze needs and direct members to the department that can best meet those needs. You will provide courteous and efficient service, while simultaneously balancing other administrative duties.

**Specific Responsibilities**:

- Create memorable experiences by greeting members in a friendly manner, following through on members’ inquiries about basic Credit Union products and services, and directing members to the appropriate departments
- Post transactions in the Banking System
- Work collaboratively with other teams and promote a friendly climate, good morale, and co-operation within the team by providing support when needed
- Refer members to other departments by providing information on products and services in a concise and clear manner
- Arrange for local courier services and distribute incoming mail/parcels

**Qualifications**:

- Grade 12 Diploma and minimum 1 year of experience or an equivalent combination of education and experience
- Sales experience
- Demonstrated excellent customer service skills, written and verbal communication skills, and interpersonal skills
- Working knowledge of Microsoft Word and Excel
- Ability to multi-task in a fast paced environment

**Accessibility and inclusivity**:
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

**Closing Date: Open until filled**:

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