Medical Laboratory Assistant I

2 months ago

Edmonton, Canada DynaLIFE Full time

The _Dyna_**_LIFE_**_Dx_ Home Collections department is seeking skilled and experienced individuals to join our team. Home Collection Coordinators are responsible for entering and scheduling collections, for patients in long term care facilities and residences within Edmonton and surrounding areas. If you have a passion for assisting elderly and infirm patients, in a challenging and rewarding environment, this opportunity may be for you. These positions offer the ability to work independently within a team stetting, experience variety, and to make a difference on a daily basis.

**Major Functions and Responsibilities**
- Coordinates requests for home collection and continuing care residents at the request of various clients, programs, and physicians.
- Day to day operational responsibilities include technical performance, customer service and quality assurance.
- Verifies updates and maintains patient files in the Home Collections Information System (HCIS).
- Ensures patient eligibility criteria is met.

**Required Skills**:

- Demonstrates excellent organizational, problem-solving, troubleshooting and decision-making skills.
- Excellent interpersonal and communication skills with a focus on client service and public relations
- Maintains professionalism at all times.
- Performs duties efficiently and accurately.
- Strong team player with the ability to perform duties independently and professionally.

Required Experience
- A medical/laboratory background is an asset.
- Intermediate knowledge of computers, including Microsoft Office Suite Software is required.
- Previous customer service experience is required.
- Current DynaLIFE Home Collections Office experience is an asset.

**Minimum Qualifications**
- High school diploma or equivalent is required.
- Training in telephone etiquette an asset.

**Other Information**
- Preference for this position will be given to bargaining unit members in accordance with the terms and conditions of the DynaLIFE/HSAA Collective Agreement
- All persons newly hired to _Dyna_**_LIFE _**must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_ _must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_**.

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