Dietary Aide

Dietary Aides are an integral point of contact between the residents and Highland Manor. All employees over the age of eighteen must be in possession of a clear police background check on the day of hire. Job descriptions are a guide only, there may be other tasks an employee in this position may complete at the request of a resident, family member, co-worker or manager.

**Responsibility**

Dietary Aides are responsible for preparing breakfast, serving breakfast & lunch, washing dishes, putting stock away and generally keeping the kitchen clean.

**Core Duties**
- Preparing hot cereal and other items for breakfast.
- Making tea & coffee
- Serving meals
- Clearing tables
- Washing dishes
- Portioning the lunch dessert
- Setting tables
- Putting away food orders
- Taking out the garbage
- General cleaning
- Preparing desserts

**Other Duties**:
Training:
Attend all training sessions offered by the employer or outside agencies
- complete all training packages provided by the employer or outside agencies - complete tests with a high level of accuracy in a timely manner.

Organization:
Must be organized in thought and action - keep the kitchen clean, neat and tidy.

Judgement:
Make decisions based on education, experience and knowledge of Highland Manor's policies and procedures to advocate on behalf of the residents.

Customer Service:
Interact with residents, family members, co-workers, management, outside contractors and the general public in a way that strengthens relationships - this may be in person or on the telephone.

Time Management

Working in a manner that meets the needs of the resident, regularly scheduled events and delegated tasks within the confines of the time allotted.

**Skills and Abilities Required**:

- Flexible and self-directed
- High physical stamina
- Quality management and continuous improvement awareness
- Respects dignity, privacy and personal space of residents

**Staff Reporting to Dietary Aides**:
None (refer to Organizational Chart)

**Person to Whom the Dietary Aide reports**:
Nutrition Manager or Charge Nurse

**Working Hours**:
Dietary Aides work every day of the week including holidays. The #1 and #2 shift are 7:00 am to 2:45 pm (7.25 hours paid) The #3 shift is from 11:00 am to 6:30 pm (7.00 hours paid). A paid fifteen minute break and an unpaid half hour lunch break are provided.

**Issues to be Consulted with Nutrition Manager**
- Resident safety/health concerns
- Clarification of direction
- Improvement ideas
- Schedule changes
- Menu changes
- Task concerns
- vacations, schedules, staffing needs, changes needed

**Issues to be Consulted with Administrator**
- Team concerns
- Improvement Ideas
- Conflict Concerns

**Unusual Occurrences Affecting the Usual Flow of Dietary Aide Work**:

- Outbreak of illness
- Incidents/accidents
- Last minute admissions
- Power outage/major systems malfunctions

**Job Types**: Part-time, Permanent
Part-time hours: 14.5 per week

**Salary**: From $16.37 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift

COVID-19 considerations:
All staff must wear a company provided surgical mask while in the building and must undergo a company provided Covid-19 rapid test every three days.

Ability to commute/relocate:

- Fergus, ON N1M 1Z5: reliably commute or plan to relocate before starting work (required)