Events Team Lead

3 weeks ago

Markham, Canada Parsons Full time

In a world of possibilities, pursue one with endless opportunities. Imagine Next

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

You always bring your "A" game

You have a boundless commitment to accomplishing the task. You insist on always doing your best, and there’s no allowance for second best. You keep at it until you know that your best work has been done. Our organization also operates at that level and our culture is consistent with those standards. We will supply you with the tools you need, from people to resources, to get your job done.

Company Overview

**Job Description**:
We are looking for an Events Team Lead to join our Smart Vehicle Solutions team located in Markham.

You are responsible for the planning and execution of industry outreach events across Ontario for our delivery partners (e.g., inspection centres) under contract. You will be responsible to lead and work with an energetic team, all while providing excellent customer service in a fast-paced environment.

As the Events Team Lead, some of your responsibilities include but not limited to:

- Plan and execute industry outreach campaigns (in-person and virtual), including:

- Develop and edit communication materials, presentations, and videos
- Planning and executing tasks related to successful industry events
- Lead team members to meet required timelines
- Industry participation surveys
- Support ongoing prioritization and documentation of requests that are aligned to the client’s priorities
- Collaborate with inter-departmental leads and cross-functional partners
- Prepare and deliver project progress reports
- Attend and present at project meetings
- Work closely with project leaders to ensure client satisfaction
- Work independently and as part of a team, with changing time constraints.
- Work with mínimal supervision within departmental defined procedures.
- Cultivate a strong team culture, focused on customer-centricity and going above and beyond
- Build accountability by setting clear goals and objectives
- Manage multiple tasks and deliverables that come up through the life of a project

Qualifications:

- Minimum 2 (two) year customer service or events planning experience.
- Minimum 2 (two) year of leadership or management of personnel, customer service experience required.
- Fully fluent in English - reading, writing and spoken
- Pleasant telephone manner; excellent written and verbal communication skills.
- Post-secondary degree or diploma preferred.
- Strong attention to detail, analytical, problem solving and critical thinking skills, with ability to anticipate concerns or issues, decision making and negotiating skills.
- Demonstrated ability in project coordination in a complex, matrixed and fast-paced environment.
- Ability to handle challenging situations by exhibiting composure and empathy.
- Ability to effectively manage confidential and/or sensitive information.
- Ability to multitask, quickly adapt to new information and procedures.
- Strong analytical and good mechanical/technical aptitude would be a definite asset.
- Proficient in Microsoft Office suite and preferred familiarity with Microsoft SharePoint.
- Driver’s License Required

Must be flexible to work remotely and travel for short periods.

**Minimum Clearance Required to Start**:
Not Applicable/None

This position is part of our Critical Infrastructure team.

For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see new possibilities.

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as health, vision, dental, employer paid provincial care premiums, Defined Contribution Pension Plan (DCPP), Tax-Free Savings Account (TFSA), Registered Retirement Savings Plan (RRSP), life insurance, paid time off, sick leave, all province observed holidays off, and gym membership discounts to fit your busy lifestyle

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or loc

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