Program Manager

6 months ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Why join CMHA Peel Dufferin?**

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What we offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental and EFAP we offer our full-time permanent team members the following perks:

- 4 weeks accrued vacation
- Up to 18 paid personal days accrued per year, plus 2 flexible days each year
- HOOPP Pension Plan
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $250 annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement and car detailing for work-related travel
- Participation in organizational pay for performance incentive program

We are looking for a **Program Manager, Crisis Services** to join our team

The Program Manager will support the organization in the day-to-day operations and clinical delivery of core services offered by the multidisciplinary team. The Program Manager will also work as part of the leadership team to develop and implement strategic organizational goals that fulfill the vision and mission of the organization.

**Status**: Full-Time Permanent

**Location**: 60 West Drive, Brampton. Some community meetings in Caledon and Dufferin County.

**What You Will Do**:

- Manage day to day operations and leadership to a multidisciplinary team of clinical staff responsible for the delivery of coordinated programs and services
- Work with the Director to set program goals using a Balanced Scorecard of priorities and targets and deliver on priorities in consultation with the team, community partners and other CMHA Peel Dufferin services
- Use clinical judgement and expertise to navigate clinical matters and ensure optimal client care and provider experience
- Provide direct clinical supervision to staff. Observe staff with clients and conduct regular audits, supervision, and support professional development
- Manage the planning and monitoring of staff schedules, and workloads to ensure adequate coverage to meet operational requirements
- Ensure that clinical records and program data are maintained in accordance with the standards of CMHA Peel Dufferin and funders
- Monitor assigned budgets and expenditures in accordance with organizational financial policies
- Manage recruitment, orientation, coaching, mentoring, performance management, learning and development for staff and students
- Ensure compliance with organizational policies and applicable legislation (e.g. Occupational Health & Safety Act)
- Participate in overall CMHA Peel Dufferin strategic and business planning, implementation, delivery and evaluation
- Build and maintain relationships with external partners
- Represent CMHA Peel Dufferin by participating on special projects, task forces, and working groups
- This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities._

**What You Need to Join Our Team**:

- Bachelors’ Degree in health, social services or related discipline such as counselling and psychotherapy, social work or nursing; Masters’ degree is an asset
- Registered Health Professional with a College or Association is an asset
- Minimum of 5 years of clinical experience within the community mental health field
- Minimum of 3 years of formal or informal leadership experience, including supervising a multidisciplinary team, program development and day to day operations
- Knowledge of mental health legislation, serious mental illness, concurrent disorders and/or dual diagnosis and recovery-based philosophy and practices
- Strong clinical skills and working knowledge of therapeutic modalities such as CBT, DBT, Solution-Focused Therapy, Narrative Therapy and other Brief Therapies
- Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to co

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