Housekeeping Supervisor

6 months ago

Markham, Canada Easton's Group of Hotels Inc. Full time

Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer.

As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides seamless accessibility to Scarborough, Richmond Hill, North York, and Thornhill. Explore vibrant surroundings while delivering memorable staycations or productive business trips.

Courtyard and TownePlace Suites Toronto Northeast Markham is not just a hotel; it's a haven for both leisure and business travelers. If you are passionate about delivering exceptional service and creating cherished memories, we invite you to be part of a team that transcends expectations.

Join us for a journey where your dedication meets unparalleled hospitality, leaving an indelible mark on our guests' experiences. Let's create memorable moments together.
- This hotel is operated under a license from Marriott International, Inc. or one of its affiliates._

JOB OVERVIEW

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

- Assist with scheduling and room assignments to ensure proper coverage.
- Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
- Assists in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department; assists with monthly linen and supply inventory.
- Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to the Guest Services Department.
- Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
- Control expenses and minimize waste within all areas of housekeeping.
- Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating logbooks, etc.
- May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning

**QUALIFICATIONS AND REQUIREMENTS**
- 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. S/he must speak fluent English.
- May be required to work nights, weekends, and/or holidays.

**PHYSICAL REQUIREMENTS**:
***This job requires ability to perform the following:

- Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
- Frequently standing up and moving about the facility
- Remain stationary for extended periods of time
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, and kneeling

**_
What we offer when you join our team:_**
- **_ Wellness Days_**:

- **_ Employee Engagement Programs and Events_**:

- **_ Hotel Discounts in all Marriott Hotel Properties_**:

- **_ Health and Dental Coverage_

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