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Scheduler

1 month ago

Saskatoon, Canada GardaWorld Full time

Would you feel like you could be an
**asset**
in our team? Make a
**difference**
in a company that will allow you to shine. GardaWorld is currently hiring a full-time
**Scheduler**
based out of our operation branch in
**Regina or Saskatoon**

**Job description**

Reporting to the General Manager
**,**
you will be working collaboratively with various departments, such as Account Managers, Portfolio Directors, Recruiting and Pay and Bill. You will be responsible for a defined portfolio of customers and accounts, and ensure that there is a reduction of overtime, non-billable costs, and open hours. This position will ensure that quality service and overall accuracy is being provided to customers, both internal and external customers at a Regional Level.

**Your Duties will include**:

- Set up of customers in our business system.
- Maintain an assigned portfolio of customers/accounts.
- Fill all open shifts with the proper classification of guard.
- Responsible for confirming and approving billing and payroll assigned portfolio.
- Investigate and resolve reported pay discrepancies.
- Maintaining staffing requirements and extra coverage.
- Responsible for controlling and overall reduction of OT, training, and other non-billable costs.
- Sets up all new coverage orders in GSKED creates scheduling master.
- Administers coverage change orders and cancellations.
- Other duties as assigned.

**Qualifications**:

- 1 to 2 years of previous Scheduling experience.
- Previous customer service experience.
- Excellent communication skills, both written and verbal.
- Excellent analytical and problem-solving skills.
- Strong Microsoft Office Suite experience, specifically Excel.

**Job Benefits**
- Starting from $19-$21 depending on experience
- Health benefits
- Ongoing training and development
- Employee Perk at various companies

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