Automotive Service Advisor

2 weeks ago


New Glasgow, Canada Pye Auto Group Full time

We are looking for a **Service Advisor** to join our dealership team in one of our New Glasgow locations.
- Welcome customers warmly and establish trust as the friendly face of our service department.
- Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them
- Foster transparent and proactive communication with technicians to identify and diagnose vehicle issues
- Provide clear and detailed explanations of recommended repairs and maintenance to customers, focusing on safety and customer value
- Keep customers informed about the status of their vehicles, ensuring timely and regular updates
- Create a culture of hospitality that guarantees customer satisfaction and retention, making our dealership a reliable partner for their automotive needs.

Here’s what we have to offer:

- Scheduled hours are between Monday to Friday - **no weekends.**:

- Competitive compensation based on experience.
- Extended Health Benefits
- Company events (Christmas party, summer BBQs, etc.)
- Paid vacation & paid sick time
- Paid continuous training

Here’s what we need from you:

- Valid Driver's License and a clean Driver Abstract
- Strong problem-solving skills
- Ability to work on your own or with a team
- Strong communication skills and ability to accurately document repair steps

How to Apply: Submit your resume on Indeed detailing relevant experience and complete all the prescreening questions.

Pay: $40,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- New Glasgow, NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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