Automotive Service Advisor
2 weeks ago
Must haves:
- Knowledge of vehicle systems
- Interpersonal skills
- Excellent oral communication
- Excellent organization
- Good time management skills
- Attention to detail
- Able to work in a fast paced environment and under pressure
- Able to learn quickly
- Able to manage 2-4 people
- Good computer skills
What this job entitles:
- Order parts from various aftermarket lines and/or OEM.
- Help out technicians as required with various tasks, ex.: bleeding brakes;
- Answer the phones, schedule clients. Listen to client concerns and book accordingly;
- Create detailed estimates for clients and ensure clients understand the work that needs to be done to their vehicles;
- Make invoices and receive payments;
- File invoices;
- Manage the schedule and assign tasks to technicians;
- Relay information from the technician to the client. Ensure the client understands the severity of the issue;
- Educate customers on the parts required and information they should know;
- Order office supplies and maintain inventory;
- Perform warranty claims for labor and parts.
**Salary**: $22.00-$26.00 per hour
**Benefits**:
- Dental care
- Vision care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- New Liskeard, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any mechanical knowledge / knowledge of automotive systems?
**Experience**:
- Customer service: 1 year (preferred)
- Automotive Service Advisor: 1 year (preferred)
Work Location: One location
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