Supervisor, Administrative Services

3 weeks ago

Ottawa, Canada National Research Council Canada Full time

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Supervisor, Administrative Services to support our Aerospace Research Centre (ARC). The Supervisor, Administrative Services would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The Supervisor, Administrative Services is responsible and accountable for ensuring client-focused and efficient operation of the Research Centre’s Administrative Services team. The incumbent works with the Director of Operations to ensure that internal Research Centre administrative needs are met and champions continuous improvement of services through leadership of change initiatives in coordination with the NRC Common Services.

As supervisor to the Research Centre administrative staff, this individual will be expected to lead the team by motivating, providing guidance, and aligning / mobilizing teams within a matrix environment.

Being in a dynamic position means that the workdays are always evolving, challenging and motivating. This position will appeal to a person who is well organized, who is detail-oriented, and who enjoys working as part of a multidisciplinary team to deliver excellent client service.

If you’re that person, then this is the perfect role for you

**Screening Criteria**:
**Education**:
College diploma in administrative services.

A combination of education and related experience may be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Significant experience in coordinating administrative, operational and financial aspects of projects and activities;
- Experience in working with clients and partners to establish service standards, and in teams adhering to defined services standards;
- Experience in leading teams in a matrix organization;
- Experience coordinating projects or events involving multiple employees and/or multiple disciplines;
- Experience using MS Office tools, such as Excel, Word and PowerPoint;
- Experience using a document management system, such as SharePoint;
- Experience in process review and process improvement implementation; and
- Experience working in a Research & Development or Project Management-based organization would be considered an asset.

**Condition of Employment**:
Secret (II)

**Language Requirements**:
Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- Knowledge of administrative principles and practices;
- Ability to organize and analyze complex information to establish clear, procedures or reports;
- Ability to interpret and implement policies, procedures, and guidelines and to provide related advice and recommendations to management and staff; and
- Strong oral and written communication skills to communicate effectively and clearly across all levels of staff.

**Behavioural Competencies**:

- Management services - Communication (Level 3)
- Management services - Conceptual and analytical ability (Level 3)
- Management services - Results orientation (Level 3)
- Management services - Client focus (Level 3)
- Management services - Teamwork (Level 3)
- Management services - Initiative (Level 2)
- Management services - Self-knowing and self-development (Level 2)
- Supervisor - Developing others (Level 2)

**Competency Profile(s)**:
**Relocation**:
Relocation assistance will be determined in accordance with the NRC's directives.

**Compensation**:
**Rates under review**

From $64,022 to $75,389 per annum. In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.

**Notes**:

- A pre-qualified list may be established for similar positions for a one year period.
- The incumbent must adhere to safe workplace practices at all times.
- We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (20798) to:
Telephone: 438-455-5335

**Closing Date**:27 November 2023 - 23:59 Eastern Time

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