![Custom Vacuum Services Ltd.](https://media.trabajo.org/img/noimg.jpg)
Receptionist/service Writer
1 month ago
Custom Vacuum Services Ltd.
**Position: Service Writer/ Receptionist**
About Us
Custom Vac** **offers custom-built industrial vacuum equipment manufactured at our modern facility located in Nisku, Alberta. Our team of highly skilled technicians and tradesmen, with the support of an experienced sales team, will ensure our vacuum equipment is built to meet the needs of our customers.
Custom Vacuum Services Ltd. is committed to employing responsible management practices to ensure the health and safety of our employees, contractors, and customers and to protect the investment in our assets.
Equipment, products & services offered by Custom Vacuum Services Ltd. are widely used in the Western Canadian Oilfield and are the first choice with contractors involved in the Transportation of Dangerous Goods (TDG) & Hydro excavation industries.
Custom Vacuum Services Ltd. believes in hiring and retaining the best by offering a positive open work environment, Competitive Compensation, Full Benefits including RRSP/TFSA Matching. Opportunities for career development. Fun and inclusive culture
**Responsibilities**
- Answer, screen and direct incoming calls; relay messages
- Maintain a log of visitors and calls for the Vice President
- Keep the front area and boardroom tidy
- Pick up and distribute mail daily; distribute faxes
- Provide administrative support to Management
- Provide clerical assistance to departments as needed
- Maintain and distribute the Custom Vac internal phone list
- Scan and forward cheques for Custom Vac to Western Star (notify Western Star AR & forward)
- Daily time adjustments for Custom Vac hourly employees
- Order office supplies, toiletries and coffee supplies
- Schedule boardroom meetings
- Assist with set up of new hires (time clock, etc.)
- Point of contact for vendors and contractors (CINTAS/Brazilian Coffee, etc.)
- Communicate with phone service provider and answering service when there is a disruption in service
- Communicate with janitorial service, if required
- Distribute time off requests to HR and update employee schedule (vacation requests, sick days, LOA)
- Create/revise and issue Customer work orders for repairs and service
- Review, revise, close and invoice work orders
- Issue purchase orders and internal work orders as required
- Collect and process payments for completed service and repairs
- Create and file policy documents as requested
- Match packing slips and Purchase Order’s to invoices, check to ensure amounts match the Purchase Order, sort alphabetically, enter on invoice log and submit to Western Star
- Assist in maintenance of Parts department files
**Qualifications**
- Excellent Customer Service skills
- Attention to detail is a must
- Ability to multi-task
- Organization skills required
- Work Order processing experience considered an asset
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