Auto Insurance Manager

1 month ago

Chilliwack, Canada HUB International Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you’re ready for tomorrow.

**The Opportunity**

**Do you have an entrepreneurial spirit that enjoys being challenged by the opportunity to grow the business while simultaneously investing in the development and success of others? If so, this is the CAREER for you**

As an **Auto Team Manager**, you are responsible for overseeing and developing the auto teams in our busiest location within the Fraser Valley. In this role, you will lead a diverse group of Auto Insurance professionals, focused on both personal and commercial auto, as well as Autoplan service at Dealerships. You will lead, motivate and coach your team to create a memorable client experience and drive business results. Reporting to the Branch Manager, you are accountable for compliance, increasing revenues, profitability, flow through, expense management and the overall satisfaction / engagement of both clients and employees. You will help manage the relationship with key stakeholders in the community including dealerships.

**A day in the life -**
- Help develop and lead the execution of an annual business plan to maintain and grow a book of business through:

- New business generation
- Business retention
- Cross-selling private auto
- Lead generation
- Inspire and coach your team to deliver a memorable client experience and uphold service standards.
- Manage operational aspects of the auto team including corporate branding, office aesthetics and cleanliness.
- Schedule the Auto agents, ensuring shifts are adequately covered. Adjust the schedule as needed to adapt to changes required due to illness, staffing changes, business needs, etc.
- Ensure compliance with ICBC rules and regulations through regular check-ins and inspection including batching, inventory management, forms completion, completing Policy Centre transactions and training completion.
- Ensure high employee engagement through recruiting, talent management, development, and career planning.
- Provide clear, concise and consistent communication to the team (branch specific, corporate communications, etc.)
- Ensure monthly office meetings, weekly department mini meets and monthly staff one on ones are scheduled and executed.
- Coach and mentor team leads and auto staff, so each has the opportunity to develop and perform to his/her highest potential.
- Ensure strong dealer relationships and issues are treated with a high sense of urgency so they can be resolved quickly and amicably.
- Processing and monitoring daily/weekly/monthly renewal lists.
- Participate in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization.
- Providing assistance to the walk-in Auto customers as required.
- Other duties and responsibilities as assigned.

**What you will bring to our team -**

**Requirements**:

- Thrives in a team orientated and dynamic environment.
- Strong organizational skills allowing you to juggle multiple competing priorities on a daily basis.
- Excellent communication skills.
- Ability to cultivate strong and productive interpersonal relationships both internally with your staff and externally with your clients.

**Qualifications**
- Minimum 5 years insurance brokerage experience.
- Previous management experience leading a department or branch.
- Level 2 license.
- Industry designation (CAIB, CIP, FCIP, CRM).

**Salary Expectations -**

**Why Join HUB?**
- Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together
- We work hard and play hard Get ready for our Staff Holiday Parties
- Paid day off for your birthday - we want to celebrate you
- Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
- Room to grow within the organization
- Lots of company perks, benefits, RRSP matching and great compensation

**Your future with HUB -**

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

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