Retail Lead

3 months ago

Niagara, Canada MB Country Living Full time

**POSITION: RETAIL LEAD**

**Company Overview**:
At Minor Bros, we take immense pride in our nearly 60-year legacy of serving communities throughout Southern Ontario. Through our two divisions, MB Country Living and Minor Bros. Animal Health & Nutrition, we are a thriving, family-owned retail organization that offers high-quality products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our commitment to exceptional service and building strong customer relationships sets us apart in the industry. Minor Bros is a dynamic, growth-oriented company that values both personal and professional development.

**Position Summary**:
As a **Retail Lead** at **MB Country Living**, you'll play a pivotal role in our day-to-day operations, supporting our unwavering commitment to exceptional customer service and a safe, secure environment. This position offers not only valuable learning and development opportunities but also a clear growth path within our organization. Join us in creating positive experiences for our customers and advancing your career in the process. As a Retail Lead, your primary responsibility is to immerse yourself in all aspects of our business and dedicate yourself to growth and excellence in executing all tasks. You will be a vital support for our management team and a key player in ensuring the success of our day-to-day operations.

**Duties and Responsibilities**:
Learning and Development:

- Foster a continuous learning mindset to understand all day-to-day operational tasks and initiatives.
- Coach and ensure compliance with company policies, procedures, and standards.

Store Operations:

- Gain proficiency in the opening and closing procedures of the store.
- Set a prime example by actively engaging with customers and promoting exceptional customer service.
- Effectively manage shifts to maintain store and customer service standards.
- Develop a strong understanding of the receiving process and receiving standards.

Team Leadership:

- Learn how to lead and guide the team effectively, fostering an environment that supports management.
- Actively participate in employee training, mentoring, and skill enhancement.

Property and Equipment Care:

- Acquire in-depth knowledge of maintaining a safe and secure environment by overseeing the proper care and maintenance of company property and equipment within our stores.

**General Requirements**:

- Frequent travel will be required within our network of stores.
- Must be capable of repeatedly lifting 25kg without restriction.

**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):
**Experience**:

- Leadership: 1 year (preferred)

Work Location: In person

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