Site Operations Manager

3 weeks ago

Toronto, Canada BEST - For A Cleaner World Full time

**ABOUT US**:
Established in 1956, **BEST** is a Canadian janitorial company that aims to create a cleaner world by focusing on communities' social, environmental, and economic impact. We have been recognized by _Deloitte_ as one of **Canada’s Best Managed Companies** and by _Waterstone Human Capital_ as one of **Canada’s 10 Most Admired Corporate Cultures**.

**When you join the BEST team, you’ll enjoy**:

- Flexible and hybrid work schedules for head office positions
- Competitive wages and benefits packages
- An excellent company culture, with access to educational grants and regular team events and celebrations
- Employee recognition and appreciation programs
- Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

**JOB OVERVIEW**:
As the Site Manager, you will be responsible for managing day-to-day janitorial operations for our client and ensuring a safe and professional work environment for a team of 30-40 individuals.

**JOB LOCATION**:Toronto, Ontario

**DUTIES AND RESPONSIBILITIES**:

- Supervise daily janitorial operations and ensure the facility meets the client's needs
- Complete regular quality control inspections
- Work at front line level to meet contractual obligations as needed
- Work and respond to inquiries outside business hours to meet business needs
- Implement and communicate company initiatives in an effective manner
- Establish and maintain excellent communication with all internal and external clients
- Manage site budget and performance in accordance to KPI’s
- Anticipate change and develop growth plans, staffing needs
- Interview, hire and train new employees
- Plan, assign and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems
- Motivate, coach, mentor and provide guidance to staff
- Other duties as required to support contractual needs and business growth
- Inventory management experience of consumable items

**KNOWLEDGE AND SKILLS**:

- Intermediate knowledge of MS Office
- Understanding of income statements, budgets and forecasts
- Comprehensive understanding of Employment Standards Act and Occupational Health & Safety Act
- Strong leadership, interpersonal and communication skills
- Intrinsic ability to effectively analyze, plan, prioritize, negotiate, and execute business’ strategic goals

**EDUCATION AND EXPERIENCE**:

- Business-related post-secondary diploma/degree
- Minimum 3 years work experience with a focus on service, financials & budgets, safety, and Human Resources
- Valid driver’s license with an acceptable driving abstract
- Acceptable security and criminal record check.

**BEST** is an equal opportunity employer that values diversity and encourages applicants of all backgrounds.

LI-DNI

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