IT Incident Management

Req Id: 411171 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

**Job description** **SKILLS AND QUALIFICATIONS**: **Must Have**: - Incident Management - Basic understanding of IT and infrastructure - Very strong oral and written communication skills - 3 to 5 years of experience in incident management **Nice to Have**: - Technical background/ education is preferred. **Languages**: - Fluent in both French and...

Incident Management Basic understanding of IT and infrastructure Very strong oral and written communication skills 3 to 5 years of experience in incident management Nice to Have: Technical background/ education is preferred. Languages: Fluent in both French and English **Strong Hands-on on Incident calls, from insurance or Banking industry and French is a...

Req Id: 416419 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

A career as an IT Major Incident Manager in the Operations, Infrastructure Delivery and IT Security Assets team at National Bank means acting as a leader for resolving major incidents that cause significant business impacts. It is through your experience in managing and coordinating technical bridges, detailed written communications and your IT knowledge...

Company Description We’re GSoft, home to a family of software products that lay the groundwork for a better employee experience. Our goal is to make work simpler, kinder, and faster. Specifically, we help companies get the most out of Microsoft 365 with ShareGate. We help managers grow their teams with Officevibe. And we ensure every onboarding is a...

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...

**Requisition Number**:97000** The Incident, Problem, and Queue Manager is responsible for owning incident, request and problem resolution, working collaboratively across multiple departments to identify root cause, identifying, recording and resolving problems, and for ensuring consistent and effective management of tickets and queues across the...

**WHO WE ARE** Quanteam is an independent Financial Markets consulting company based in France, the UK, the USA, Canada, and Morocco. Our team of 800 employees supports Corporate and Investment Banks, Asset Management Companies, Insurance, and Corporate for their projects in SI transformation, technology innovation, financial engineering, and regulatory...

At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

The role of the Major Incident Coordinator - IS&T Operations Support is to ensure the management and coordination of major incidents to reduce service disruption whilst minimizing the impact on Operations. In this role, you will be required to take ownership of major incidents and manage multi-disciplinary and multi-vendor technical resources in crisis...

**WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation...

**Role**: Desktop Management - Infrastructure Services (IS) **Location**: Montreal **Description**: **Incident handling**: including troubleshooting, break fix; follows incident management process. **Service Requests**: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component Queue management for...

**Your role as a Critical Incident Response Coordinator** Dialogue is looking for a Critical Incident Response Coordinator on our Operations team to participate in our mission to help people improve their well-being. Working closely with Myriam Caron, Team Lead, your role will be to provide intervention and coordinate a rapid and effective response to a...

A career as a **Cyber Incident Monitoring and Response Analyst** reporting to the Senior Director of Cyber Incident Management at the National Bank is all about working collectively with your team to improve detection methods and enhance their efficiency within the Security Operations Center (SOC). With your skills in process improvement, monitoring, and...

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for...

**Role: Storage Integrator** **Location: Montreal,QC** **Fulltime** Job Summary/ Purpose: Storage & Backup administrators who Support of our critical enterprise infrastructure, which will include installing, provisioning, configuring, operating, maintaining, and troubleshooting storage(HPE3PAR, Netapp) Systems. Main...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

**JD**: **Role - Storage Integrator** **Location-** **Montreal, QC (Hybrid)** **Duration - Fulltime** Job Summary/ Purpose: Storage & Backup administrators who Support of our critical enterprise infrastructure, which will include installing, provisioning, configuring, operating, maintaining, and troubleshooting storage(HPE3PAR, Netapp) Systems. Main...